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- Tasks: Support vulnerable individuals in temporary accommodation and help them rebuild their lives.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: Flexible working hours and a supportive team environment await you.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: NVQ Level 3 in Health and Social Care and experience supporting vulnerable people required.
The predicted salary is between 25110 - 32090 £ per year.
Location: 172 New Cross Street, Bradford, BD5 8BT
Working Hours: Part-time 18.5 hours per week - between Monday to Friday
Contract Type: Permanent
Salary: £25,110 - £32,090 per annum (pro rata)
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the service...
Working in partnership, Waythrough and the Bridge Project, are providing temporary accommodation on behalf of Bradford Metropolitan District Council as part of their Bradford Temporary Accommodation Service. Our service supports women who present as homeless to the Local Authority. Our Bradford Temporary Accommodation service will provide accommodation to women who were homeless and have a history or risk of offending. They will receive flexible support, in groups or one to one, whilst tenants in our properties in Bradford and Keighley.
About the role...
We are excited to introduce the new Housing Officer role, created to support the delivery of high-quality housing support and management services within the Bradford Temporary Accommodation Service (BTAS). As part of our dedicated housing team, you will play a key role in delivering effective housing management by working directly with tenants who have complex needs and come from diverse backgrounds. Your work will be instrumental in helping vulnerable and homeless individuals sustain their accommodation and rebuild their lives. This is a varied and rewarding role that offers the opportunity to make a real difference. While it can be demanding, it is also deeply fulfilling, offering daily opportunities to create lasting change.
Key responsibilities will include:
- Work in partnership with the BTAS team and Bradford Met council and other key stakeholders to identify referrals, meet prospective service users and undertake comprehensive assessments of their support needs and their appropriateness for the service.
- Prepare Tenant Licence/AST Agreements, ensuring they are signed and managed appropriately.
- Manage the Right to Rent in the UK process, ensuring all tenants meet the required legislation.
- Support the tenancy toolkit process and deliver Tenant Welcome Packs, Expectations Agreements and House Rules.
- Manage the Void process, monitoring Void units and working with the housing manager, Repairs team, housing management team and support teams to ensure they are filled within a timely manner.
- Carry out tenancy property inspections, ensuring all required works are completed and within the agreed timescales.
- Record comprehensive case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required.
- Carry out a Home Safety risk assessment alongside the client to identify risks within the home.
About you...
- A NVQ Level 3 in Health and Social Care (or equivalent)
- Experience of supporting vulnerable people is essential.
- Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.
- Experience of support planning and risk assessing.
- Knowledge of housing options available and relevant legislation is desirable.
- A full UK driving licence and access to a vehicle, is essential for this role.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-05-19
Housing Officer - Bradford Temporary Accommodation Service employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Bradford Temporary Accommodation Service
✨Tip Number 1
Get to know the company! Research Waythrough and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and social support. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to housing support and vulnerable populations. Think about your past experiences and how they relate to the role of a Housing Officer at Waythrough.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Officer - Bradford Temporary Accommodation Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Officer role. We want to see how you can make a real difference in our community!
Show Your Passion: Let your enthusiasm for helping vulnerable individuals shine through in your written application. We’re looking for someone who’s genuinely passionate about supporting others and creating lasting change.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Officer and the specific challenges faced by vulnerable individuals. Familiarise yourself with the Bradford Temporary Accommodation Service and its partnership with the Bridge Project. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Be ready to discuss your experience supporting vulnerable people, especially in relation to mental health, substance misuse, and homelessness. Prepare specific examples that highlight your skills in support planning and risk assessment. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges the service faces, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The role involves building meaningful relationships, so showing your authentic self can help the interviewers see how you might fit into their team and connect with the service users.