Hope Worker Recovery Navigator (Health, Outreach, Prevention and Education)

Hope Worker Recovery Navigator (Health, Outreach, Prevention and Engagement)

Location: Portland House, Shalesmoor, Sheffield, S3 8UG

Working Hours: 37 hours per week, Monday–Friday, with occasional weekend working as required to support events.
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing and substance use.

About the Role

We’re looking for a compassionate and proactive HOPE (Health, Outreach, Prevention and Education) Worker to join our team, supporting individuals affected by substance misuse to reduce harm, improve their wellbeing and work towards long-term recovery.

You’ll provide practical, person-centred support through a combination of caseload management, outreach, harm reduction and brief interventions. You’ll engage with people in a variety of community settings, helping them access treatment and supporting them to make positive changes at a pace that works for them.

Working closely with Recovery Co-ordinators, pharmacies, community organisations and other partner agencies, you’ll also support people experiencing complex needs, including homelessness, mental health challenges and offending.

What You’ll Do

• Manage a caseload, completing assessments, risk assessments and person-centred support plans.
• Deliver brief and extended interventions to encourage positive change and support recovery.
• Provide targeted outreach and engagement, including walk-in assessments, referrals and triage activity.
• Provide harm reduction advice, including safer drug use, safer sex and blood-borne viruses such as HIV and Hepatitis B and C.
• Support needle exchange services and work with pharmacies and communities to increase access to naloxone.
• Support individuals using alcohol, opiates and non-opiate substances, including IPEDs, NPS and over-the-counter drugs.
• Work collaboratively with partner agencies to provide intensive support to people experiencing complex and multiple needs.

To Succeed in This Role, You’ll Need:

• An NVQ Level 3 in Health & Social Care or equivalent, or a willingness to work towards this.
• Experience supporting vulnerable people, for example within substance misuse, mental health or social care.
• Strong communication and relationship-building skills, with the ability to engage people who may find it difficult to access services.
• A compassionate, proactive and person-centred approach to supporting people with a range of needs.
• Experience of outreach or community-based work and knowledge of harm reduction and recovery approaches would be advantageous.
• A driving licence and access to a vehicle is desirable.

To see the full Job description please click here.

If you’re passionate about reducing harm, reaching people within their communities and supporting individuals to make meaningful and lasting changes, we’d love to hear from you.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-09-23