Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals and families in recovery from substance misuse and mental health challenges.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Why this job: Make a real difference in your community while building meaningful relationships.
- Qualifications: Experience in substance misuse support and knowledge of harm reduction approaches.
- Other info: Inclusive workplace with career growth and support for all backgrounds.
Location: HMP Frankland, Durham, DH1 5YA
Working Hours: 37 hours per week 08:00am-4:00pm Monday to Thursday and 08:00am-3:30pm Friday's
Contract Type: Permanent
Salary: £25,877.80-£34,240
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.
About the role
To work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) and their families across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery. To support families and service users across all stages of custody including transition planning for transfer or release.
What you'll do:
- Manage a service user caseload, devising, implementing and reviewing ongoing recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.
- Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.
- Lead effective case management for allocated service users, families and carers including ongoing processes such as risk assessments, risk management plans and safeguarding assessments and plans.
- Work closely and collaboratively within the multi-disciplinary team across the service and externally, providing advice and reports/information to managers and other colleagues, through attendance at reviews, team meetings, supervision and via telephone conversations.
- Improve outcomes for children, parents/carers and families of service users by reducing the impact of drug and alcohol related harm on family life and promote positive family involvement in recovery.
- Using evidence-based interventions to address specific needs of families including parental skills, mental health and health and well-being.
- Develop and deliver quality programs and packages of work/psychosocial interventions that meet local need across both group work and one-to-one formats.
- Promote the Think Family approach.
- Identify and prevent potential harm to service users and others by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.
- Support delivery of key service functions through actively participating in drug screening, duty work, access to BBV testing and immunisation service provision, community needle exchange services and the ongoing delivery of appropriate, tailored alcohol and drug harm reduction interventions.
- Promote visible recovery across the service and ensure peer support opportunities are relevant and accessible for all service users, families and carers.
- Support families and service users during their loved ones' transition within the prison system through, where possible, planned preparation for release or transfer. This will include partnership working with Community and prison-based services.
What you'll need to succeed in the role:
- Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post).
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
- Working with models of service delivery and issues relating to recovery planning.
- Working with best practice frameworks e.g. NICE, DOH, NTA, NMC, Care Quality Commission & Caldicott Standards.
- Delivering 1-2-1 and group therapeutic interventions.
- Ability to maintain professional boundaries and resilience whilst supporting families intensively, sometimes in stressful situations.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:
- 27 days annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3 annual salary).
- Enhanced sick pay and family-friendly pay.
- Birthday leave and the option to buy up to 5 extra days annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team.
Family Worker/Recovery Coordinator in Durham employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Worker/Recovery Coordinator in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around supporting families and recovery.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in case management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Family Worker/Recovery Coordinator in Durham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Family Worker/Recovery Coordinator role. We want to see how you can make a real difference in our community!
Show Your Passion: Let your enthusiasm for helping others shine through in your written application. Share any relevant experiences that demonstrate your commitment to supporting individuals facing challenges around mental health and substance use.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically so we can easily see your qualifications and how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Waythrough.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Family Worker/Recovery Coordinator inside out. Familiarise yourself with harm reduction approaches and the specific interventions mentioned in the job description, like MI and CBT. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience working with substance misusers and their families. Think of specific examples where you've successfully managed cases or facilitated recovery plans. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of challenges they face, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your motivations for wanting to work in this field and how you connect with the mission of Waythrough. They’re looking for someone who is passionate about making a difference, so let your enthusiasm shine through!