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- Tasks: Support individuals facing alcohol misuse issues and help them reintegrate into the community.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: NVQ Level 3 in Health & Social Care or relevant qualification preferred.
Location: Centre for Change, 81-88 Whinney Hill, Durham; however, travel will be required to a number of bases.
Working Hours: 37 hours per week, Monday - Friday, (normal working hours are 09:00-17:00; however, 1 Saturday every 12 weeks, 9am-12pm).
Contract Type: Permanent
Salary: £25,877.80 - £34,240. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community: Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role: You will be an integral member of the Alcohol Care Team which provides a programme of interventions and connecting individuals into other services and settings for service users with alcohol misuse issues in a hospital environment.
What you'll do:
- The post holder will deliver and contribute to the development of an innovative recovery programme which will offer a range of support to address what matters to the client, e.g. housing, benefits, welfare etc. This challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people away from substance misuse and violence and towards a safer, healthier and more productive lifestyle.
- Engage with new individuals onto the service and work closely with them.
- Carry and manage a caseload, providing consistent, person-centred support from hospital admission through to community reintegration.
- Make timely and appropriate referrals to community treatment providers, recovery services, and voluntary organisations, supporting engagement where required.
- Advocate on behalf of service users while also empowering them to make informed decisions and work towards greater independence.
- Develop and maintain strong relationships with partner agencies to broaden support options available to service users.
- Build trusting, therapeutic relationships with individuals who may be reluctant or difficult to engage, maintaining contact.
- Participate in supervision, training, reflective practice, and continuous professional development.
What you'll need to succeed in the role:
- NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
- Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification (desirable).
- Proficient in Microsoft Office programmes.
- Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.
- Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post) (desirable).
Full job description available upon request.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
- Pension scheme with 4.5% employer contribution, matched up to 6.5%.
- Life assurance (3× annual salary).
- Enhanced sick pay and family-friendly pay.
- Birthday leave and the option to buy up to 5 extra days’ annual leave.
- Professional fee reimbursement for relevant qualifications.
- 24/7 online GP access and Employee Assistance Programme.
- Recognition and long service awards via our Way to Go and Aspirations portals.
- £500 Recommend a Friend bonus.
- Cycle to Work scheme and Credit Union membership.
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
- Free will writing service and wellbeing initiatives throughout the year.
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please contact our recruitment team.
Alcohol Care Team Navigator in Durham employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Alcohol Care Team Navigator in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they do and how your role as an Alcohol Care Team Navigator fits into their mission. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your experiences align with the role and be ready to share specific examples of how you've made a difference in previous positions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Alcohol Care Team Navigator in Durham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Alcohol Care Team Navigator role. Highlight your relevant experience and skills that align with what we’re looking for, like your understanding of harm reduction approaches and person-centred support.
Show Your Passion: We want to see your enthusiasm for helping others! In your application, share specific examples of how you've made a difference in people's lives, especially in areas related to mental health or substance misuse.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of an Alcohol Care Team Navigator inside out. Familiarise yourself with the key responsibilities, such as delivering interventions and managing a caseload. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion
This role is all about making a difference in people's lives. Be ready to share your personal motivations for wanting to work in this field. Talk about any relevant experiences you've had, whether through work or volunteering, that demonstrate your commitment to helping others.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially those involving difficult clients or complex cases. Think of examples from your past where you've successfully navigated similar challenges, and be ready to discuss your thought process and the outcomes.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the team and the organisation. Ask about their approach to recovery programmes or how they support staff development. This not only shows you're engaged but also helps you determine if it's the right fit for you.