At a Glance
- Tasks: Create engaging digital content and promote vital support services in your community.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, flexible working, and a comprehensive benefits package.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference while developing your skills in digital communications and marketing.
- Qualifications: Experience in media, communications, or digital content creation is essential.
The predicted salary is between 29880 - 38180 £ per year.
Location: Hybrid – 4 days onsite across our Leeds-based services, with 1 day home-based working
Working Hours: 37 Hours
Contract Type: Permanent
Salary: £29,880 - £38,180
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Are you a strong communicator with experience in digital content and community engagement? Would you like to use your skills to support a service that helps people across Leeds? Join us as the Digital Communications Officer at Forward Leeds.
In this role, you'll help promote our alcohol and drug support service through engaging digital communications and marketing activity. You will also be part of the team creating city-wide public health campaigns around alcohol and drugs.
As Digital Communications Officer, you will:
- Create and edit digital content, including videos that share the experiences of people accessing our services.
- Develop your own social media and digital marketing campaigns to raise awareness of drug and alcohol-related issues and the support available.
- Work with communications colleagues and partner organisations to coordinate campaigns and share key messages.
- Attend community events to promote the service and engage with local audiences.
Why Join Us
At Forward Leeds, you'll be part of a CQC Outstanding service. You will also work alongside the communications team of a national charity. You'll have opportunities to collaborate with communications colleagues across regional and national services, sharing ideas, learning from others, and contributing to wider campaigns.
Flexibility and Support
The role is based across our Forward Leeds sites, with the option to work from home for one day. We offer a supportive working environment and recognise the importance of maintaining a healthy work-life balance.
About You
We're looking for someone with:
- A qualification in Media, Communications or a related subject (equivalent to NVQ Level 4), or equivalent practical experience.
- Strong content creation skills.
- Experience creating and editing video and image content.
- Excellent organisational, written and presentation skills, with a high level of attention to detail.
- Relevant knowledge and experience in digital communications, marketing or social media.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-07-19
Digital Communications Officer employer: Waythrough
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to impactful change, we offer a supportive work culture, generous annual leave, and various well-being initiatives, making it a fulfilling place to work for those passionate about guiding individuals towards recovery. Join us in a role where your contributions truly matter, and be part of a diverse team dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications Officer
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Waythrough and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Waythrough are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Waythrough on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Waythrough. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Digital Communications Officer
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Waythrough. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Waythrough:Show us that you’ve done your homework! In your application, briefly mention what you admire about Waythrough’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Waythrough
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Waythrough will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Waythrough, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
