At a Glance
- Tasks: Support children and families affected by substance misuse through digital engagement and case management.
- Company: Join Waythrough, a leading mental health and social support charity in the UK.
- Benefits: Enjoy 27 days annual leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Flexible working hours and a commitment to inclusivity and accessibility.
- Why this job: Make a real difference in your community while building meaningful relationships.
- Qualifications: NVQ Level 3 in Health & Social Care or equivalent, plus experience with young people.
The predicted salary is between 28690 - 37126 € per year.
Location: Bromley Road, London
Working Hours: 37 hours (full time)
Contract Type: Permanent
Salary: £28,690 - £37,126
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role: As a Digital Children, Young Person and Family Worker, you will work as part of a multi-disciplinary team to provide case management to children, young people and families affected by substance misuse (drug and alcohol). You will support individuals across all stages of their recovery journey, from assessment and engagement through to sustained recovery, while promoting the service across the Borough through digital engagement and social media. A key element of this role includes developing a digital roadmap of services for young people, using a strengths-based approach to diversionary activities, education, training and employment opportunities.
What You’ll Do:
- Manage a caseload of service users, developing, implementing and reviewing recovery and risk management plans.
- Carry out triage, screening and comprehensive assessments.
- Work collaboratively with partner agencies to deliver shared assessments and interventions.
- Deliver structured 1-2-1 and group psychosocial interventions.
- Lead effective safeguarding processes, including risk assessments and safeguarding plans.
- Deliver digital interventions including webinars, virtual groups, webchat, podcasts and online brief interventions.
- Develop and maintain a quality-assured digital resource library for young people and families.
- Support family involvement in recovery using a whole-family approach model.
- Contribute to harm reduction initiatives including drug screening, BBV testing, immunisation and needle exchange.
- Mentor and support volunteers and peer mentors.
- Maintain accurate records and reports using online case management systems.
- Work flexibly across sites, including evenings and weekends, to meet service needs.
To Succeed in This Role, You’ll Need:
- NVQ Level 3 in Health & Social Care (or equivalent) or willingness to work towards this.
- Experience delivering 1-2-1 and group therapeutic interventions.
- Understanding of recovery planning, risk management and safeguarding frameworks.
- Knowledge of substance misuse interventions including MI, PSIs, CBT and ITEP.
- Proficiency in Microsoft Office and social media platforms.
- Experience working with young people, families and carers.
- Strong communication skills and ability to build effective partnerships.
- Experience using management information systems.
- Commitment to continuous professional development and organisational values.
About Waythrough: Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer: We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility: Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-06-09
Digital Children, Young People & Families Worker employer: Waythrough
Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that values meaningful relationships and personal growth. With a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to inclusivity, employees are empowered to thrive both personally and professionally in the vibrant setting of Bromley Road, London.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Children, Young People & Families Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of mental health and social support. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a digital presence that highlights your experience with young people and families. Use social media to share your insights and engage with the community – it’s a great way to get noticed!
✨Tip Number 3
Prepare for interviews by practising common questions related to recovery planning and safeguarding. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates about our amazing work at Waythrough!
We think you need these skills to ace Digital Children, Young People & Families Worker
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping children, young people, and families. Share personal experiences or motivations that drive you to make a difference in their lives.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you fit into our mission!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you understand the role of a Digital Children, Young Person and Family Worker inside out. Familiarise yourself with the key responsibilities, especially around case management and digital interventions. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in delivering therapeutic interventions and working with young people and families. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with Digital Tools
Since this role involves a lot of digital engagement, be ready to discuss your proficiency with social media platforms and online resources. You might even want to mention any innovative ideas you have for using digital tools to support service users.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the organisation's approach to recovery, or how they measure success in their programmes. This shows that you’re not just interested in the job, but also in contributing to the organisation’s mission.
