Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and optimise case management systems to support effective service delivery.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
- Other info: Flexible working environment with a commitment to inclusion and accessibility.
- Why this job: Make a real difference in your community while developing your analytical skills.
- Qualifications: Experience with systems like SystmOne and strong analytical skills required.
The predicted salary is between 29880 - 38180 £ per year.
Location: Hybrid (2 days per week based in one of our Leeds Services)
Working Hours: 37
Contract Type: Permanent
Salary: £29,880 - £38,180
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As a Data Analyst (Systems Focus), you’ll maintain and optimise our case management systems—such as SystmOne, ILLY, Halo and Theseus—to ensure they support effective service delivery. You’ll act as the main technical contact for system queries, manage updates, and help design pathways that enable high‑quality data collection and reporting.
Key Duties
- Maintain and improve case management systems, supporting operational teams with system issues.
- Lead system updates, document changes, and deliver support sessions.
- Manage daily technical tickets, including system, general, and smartcard queries.
- Submit monthly NDTMS and CJIT extracts, ensuring data accuracy.
- Work with colleagues to ensure system design supports reliable reporting and training.
About You
You’re a confident systems user with strong analytical skills and experience working with platforms like SystmOne, ILLY, Halo or Theseus. You communicate clearly, manage competing priorities well, and enjoy solving technical problems in fast‑paced, data‑driven environments. Strong IT skills, attention to detail, and the ability to work flexibly are essential.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-05-15
Data Analyst - Systems employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst - Systems
✨Tip Number 1
Network like a pro! Reach out to current employees at Waythrough on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Data Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with systems like SystmOne, ILLY, Halo, and Theseus. We want to see how you can optimise our case management systems!
✨Tip Number 3
Show your passion for making a difference! During your interview, share examples of how you've used data to support decision-making or improve processes in previous roles. We love candidates who are driven by purpose.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Waythrough.
We think you need these skills to ace Data Analyst - Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Analyst role. Highlight your experience with systems like SystmOne, ILLY, Halo, or Theseus, and showcase your analytical skills. We want to see how you can make a real difference in our community!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others and how your skills align with our mission at Waythrough. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical problems in the past. We’re looking for someone who can manage competing priorities and solve issues efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the details you need about the role and our amazing benefits package!
How to prepare for a job interview at Waythrough
✨Know Your Systems
Familiarise yourself with the case management systems mentioned in the job description, like SystmOne, ILLY, Halo, and Theseus. Be ready to discuss your experience with these platforms and how you've used them to solve problems or improve processes.
✨Show Your Analytical Skills
Prepare examples that showcase your analytical skills. Think of specific instances where you’ve used data to make decisions or improve outcomes. This will demonstrate your ability to handle the data-driven environment they’re looking for.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be the main contact for system queries, being able to communicate effectively with both technical and non-technical colleagues is crucial.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage competing priorities or resolve technical issues. Be ready to walk through your thought process and the steps you took to find a solution.