Data Analyst

Data Analyst

Location: London

Salary: £30,870 – £39,450

Contract type / hours: Permanent, 37 Hours

The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

The successful candidate will be working 2 days per week in their nearest Drug and Alcohol London Office in London. Please do not apply if you can not accommodate this request.

Covering Letter is needed when applying.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the role

We have an exciting opportunity for a Data Analyst to join our Performance & Data team.

In this reporting-focused role, you will be responsible for providing critical performance information to the management team to support with the delivery of services. You will be a key contact within our London and South region for reporting queries and will provide high-quality analysis to inform decision‑making.

Responsibilities

• Run and maintain a suite of performance and operational reports.
• Provide analysis and insights that help services understand trends and improve outcomes.
• Support and develop our Power BI reporting suite, promoting consistency and best practice.
• Manage reporting‑related tickets and provide timely support to services.
• Work with case management systems such as SystmOne, ILLY, Theseus, and Halo.
• Deliver report training, support colleagues to understand performance measures, and present insights to both technical and non‑technical audiences.
• Contribute to onboarding new contracts by ensuring reporting requirements are understood and embedded.

About you

To succeed as a Data Analyst (Reporting Focus), you will ideally have:

• Strong analytical thinking and attention to detail.
• Experience using SQL, Excel, and Power BI to analyse and interpret data.
• Outstanding IT skills with the ability to produce meaningful reports.
• Confidence working with multiple case management systems (e.g., SystmOne, ILLY, Halo, Theseus).
• Excellent communication skills and the ability to present insights clearly.
• Experience working in a fast‑paced, data‑driven environment.
• Ability to manage competing priorities and meet deadlines.

Experience delivering report changes, supporting users, or delivering training is highly desirable.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

How to apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.

When applying please attach a cover letter alongside your CV.