Community Link Worker

Location: Ealing

Salary: £26,560 inclusive per annum

West London Crisis Recovery House is a Registered Care Home, working in a recovery model. The services are staffed 24/7 and offer support to the residents aged 18 and upwards.

The Role

To promote independence by supporting service users to move on positively. Develop networks across West London to build strong move-on pathways from the WLCH. Ensure discharge KPI timescales are adhered to within the WLCH.

Key Accountabilities:

• Collaborate with Team Managers to develop strong community links, ensuring effective housing support for all residents.
• Directly run, manage or supervise groups or activities as appropriate.
• Effectively manage a service user caseload by prioritising workload.
• Organise and provide purposeful one to one service user action planning sessions and reviews.
• Directly run, manage, or supervise activities and groups designed to support residents in the discharge process and their integration into previous or new living arrangements.
• Adhere to the Community service referral procedure.
• Using their processes, provide a needs assessment, risk assessment and risk management plan for each individual service user.
• Where appropriate refer service users to other support services e.g. housing, counselling, CAB etc. To increase service users’ independence and self-esteem, promote and encourage access to services that develop personal wellbeing, health, and life skills training.
• Ensure confidentiality is maintained as detailed in their Confidentiality Policy.
• Participate in key aspects of the Service as requested by the Team Manager.

General Accountabilities

• Administration: Maintain appropriate paperwork as required by the organisation and by the Commissioners who fund the day services. Provide copies of individual support plans and reviews of same to referrers. Accurately contribute to service monitoring systems. Maintain accurate service user’s records. Observe any written policies, procedures and guidelines for good practice issued by the organisation. Provide regular reports as required to the Team Leader. Ensure the petty cash procedures are used when money is spent locally on groups/activities and other resources. Ensure compliance with Health and Safety legislation and their Health and Safety policies and procedures.
• Liaison: Liaise with appropriate statutory and voluntary agencies and provide information as necessary. Build and maintain positive and productive relationships with local community groups, resource providers, and partnership organisations. Present the Community Link Worker and the Day Service in a professional and positive way to external organisations. Attend local meetings and conferences of relevance to the service.
• Supervision and Training: Accept regular support and monthly supervision from line management. Attend training courses and events as required. Attend and contribute to staff team meetings. Assist as requested in the selection of volunteers. Provide personal supervision to volunteers or less experienced workers as assigned. Assist as requested in the induction of new staff according to their Induction Policy.
• Equal Opportunities: Comply with and implement the organisations Equal Opportunity Policy at all times. Show a commitment to providing/working with diversity in the service.
• Health and Safety: Comply with their Health & Safety policies and procedures. Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.