At a Glance
- Tasks: Support impactful projects that improve lives and communities.
- Company: Join Waythrough, a leading mental health and social support charity.
- Benefits: Generous leave, pension contributions, and professional development opportunities.
- Other info: Home-based role with occasional travel and a supportive team culture.
- Why this job: Make a real difference while developing your career in project management.
- Qualifications: Organised, detail-oriented, and skilled in Microsoft Office.
The predicted salary is between 26159 - 31972 £ per year.
Location: Home Based with occasional national travel
Hours: 37 hours per week
Contract: Permanent
Salary: £25,877.80 - £34,240.03
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Are you highly organised, proactive and passionate about supporting projects that make a real difference? At Waythrough, we're looking for a Business Change Support Officer to join our Service Development and Transformation team. This is an exciting opportunity to support organisation-wide change initiatives, helping us deliver improvements that positively impact the people and communities we serve.
This role is ideal for someone who enjoys coordinating activities, keeping projects on track and working with a variety of stakeholders. It could also be an excellent stepping stone for someone looking to develop a career in project management or business change.
What You'll Be Doing
As a Business Change Support Officer, you'll provide vital administrative and project support to help ensure key projects are delivered successfully. Your responsibilities will include:
- Preparing project documentation, reports, agendas and meeting minutes
- Coordinating meetings, workshops and project activities
- Tracking project milestones, deadlines, risks and deliverables
- Maintaining project plans, registers and tracking tools
- Managing project records, SharePoint folders and Teams channels
- Supporting procurement processes and financial administration
- Producing project status reports and performance information
- Building effective relationships with colleagues and stakeholders across the organisation
- Supporting and occasionally leading smaller projects and workstreams where appropriate
About You
- Exceptionally organised with excellent attention to detail
- Confident managing competing priorities and meeting deadlines
- Self-motivated and comfortable working independently in a home-based role
- Experienced in providing high-quality administrative support
- Skilled in Microsoft Office, particularly Excel, including formulas, pivot tables and reporting tools
- An excellent communicator with strong written and verbal communication skills
- Able to learn quickly and adapt in a fast-paced, evolving environment
- Interested in business change, transformation or project management
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-10-04
Business Change Support Officer employer: Waythrough
Waythrough is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both staff and service users. With a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to health equality, employees can thrive while making a meaningful impact in the community. Located in the vibrant city of Sheffield, this role as a Health & Wellbeing Nurse allows you to be part of a dedicated team focused on transforming lives and promoting mental health.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Support Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Waythrough.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Waythrough.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Waythrough.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Waythrough. Apply directly through us to stand out!
We think you need these skills to ace Business Change Support Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Waythrough. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Business Change Support Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Waythrough
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Waythrough. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
