Tenancy Sustainment Officer in Bradford
Tenancy Sustainment Officer

Tenancy Sustainment Officer in Bradford

Bradford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals to maintain their tenancy and achieve independent living.
  • Company: Join Waythrough, a leading mental health and social support charity in the UK.
  • Benefits: Enjoy 27 days annual leave, pension scheme, and professional development opportunities.
  • Why this job: Make a real difference in your community every day while growing your career.
  • Qualifications: CIH or equivalent Housing Qualification and a valid driving licence.
  • Other info: Be part of a dynamic team supporting 125,000 people annually.

The predicted salary is between 36000 - 60000 £ per year.

Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About The Role

To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions.

What You’ll Do

  • Work in partnership with the Housing team and Local Authority and attend relevant meetings to ensure we are providing housing and support to the cohort most in need.
  • Collaboratively work with other Waythrough services to ensure the provision of tailored and wrap around support is provided.
  • Identify tenants individual support needs, through consultation and agreement with them (where appropriate with external services), devise and implement suitable support plans to ensure that identified support needs are met.

To Succeed In This Role, You’ll Need

  • CIH or equivalent Housing Qualification
  • Good general education with ability to progress onto professional qualification in Housing.
  • Ability to write clear reports and make recommendations.
  • Must have a valid driving licence and own vehicle.

What We Offer

  • 27 days annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%
  • Life assurance (3 annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.

How To Apply

If you’re viewing this advert on an external platform, please click Apply via Company Website to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Tenancy Sustainment Officer in Bradford employer: Waythrough

Waythrough is an exceptional employer dedicated to making a meaningful impact in the community through its comprehensive support services. With a strong focus on employee well-being, we offer generous benefits such as 27 days of annual leave, professional development opportunities, and a supportive work culture that values diversity and inclusion. Join us in our mission to empower individuals towards independent living while enjoying a fulfilling career in a dynamic and compassionate environment.
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Contact Detail:

Waythrough Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Sustainment Officer in Bradford

✨Tip Number 1

Network like a pro! Reach out to people in the housing and social support sectors. Attend local events or join online forums where you can connect with others who share your passion for making a difference.

✨Tip Number 2

Prepare for interviews by researching Waythrough and understanding their mission. Think about how your skills align with their goals, and be ready to share specific examples of how you've made an impact in previous roles.

✨Tip Number 3

Practice your communication skills! As a Tenancy Sustainment Officer, you'll need to convey complex information clearly. Role-play common interview questions with a friend to build your confidence.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Waythrough.

We think you need these skills to ace Tenancy Sustainment Officer in Bradford

Housing Qualification (CIH or equivalent)
Report Writing
Communication Skills
Collaboration
Problem-Solving Skills
Understanding of Vulnerabilities and Complex Needs
Support Planning
Driving Licence
Ability to Work with Local Authorities
Adaptability
Empathy
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Tenancy Sustainment Officer. We want to see how you can make a real difference in the community!

Showcase Your Passion: Let your enthusiasm for helping others shine through in your written application. We’re looking for candidates who are genuinely passionate about supporting individuals with vulnerabilities and complex needs.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to demonstrate your ability to write reports and make recommendations, as this is key for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to view the full job description and requirements.

How to prepare for a job interview at Waythrough

✨Know Your Stuff

Make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with housing support principles, the challenges faced by vulnerable tenants, and how to create effective support plans. This knowledge will help you answer questions confidently and show your passion for the role.

✨Showcase Your Empathy

Since this role involves working closely with individuals facing complex needs, it's crucial to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported someone in need, highlighting your ability to listen and respond to their unique situations.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about Waythrough's approach to tenancy sustainment and how they collaborate with local authorities. This shows your genuine interest in the organisation and helps you assess if it's the right fit for you.

✨Practice Your Reporting Skills

As you'll need to write clear reports and make recommendations, practice articulating your thoughts clearly and concisely. You might even want to prepare a mock report based on a hypothetical tenant scenario. This will not only boost your confidence but also demonstrate your writing skills during the interview.

Tenancy Sustainment Officer in Bradford
Waythrough
Location: Bradford
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  • Tenancy Sustainment Officer in Bradford

    Bradford
    Full-Time
    36000 - 60000 £ / year (est.)
  • W

    Waythrough

    50-100
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