At a Glance
- Tasks: Support individuals on their recovery journey from drugs and alcohol with tailored plans.
- Company: Join Waythrough, a leading mental health and social support charity in England.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Other info: Dynamic team environment with excellent career growth and support for all backgrounds.
- Why this job: Make a real difference in your community while building meaningful relationships.
- Qualifications: Compassionate individuals with NVQ Level 3 in Health & Social Care preferred.
Location: Saddler House, Bishop Auckland, DL14 7BH
Working Hours: 37 hours per week, Monday-Friday
Contract Type: Permanent
Salary: £25,877.80 - £34,240 per annum
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Service
Our Hope Team is based at Saddler House in Bishop Auckland and provides compassionate, person-centred support to adults experiencing issues with drugs and alcohol across County Durham. The team works alongside individuals at every stage of their recovery journey, helping them to reduce harm, improve wellbeing and achieve lasting positive change. Working collaboratively with health professionals, partner agencies and local communities, we deliver tailored support that empowers people to take control of their recovery and move towards healthier, more fulfilling lives.
About the Role
We’re looking for a caring, motivated and organised Recovery Coordinator to join our Hope Team. You’ll manage your own caseload, working closely with individuals to understand their goals, develop personalised recovery plans and provide ongoing support throughout their recovery journey. No two days are the same—you could be completing assessments, delivering one-to-one interventions, facilitating recovery groups, working with partner agencies or supporting people to access wider community services. This is a rewarding opportunity to make a genuine difference to people’s lives while becoming part of a supportive and experienced multidisciplinary team. The role is primarily Monday to Friday, 9:00am-5:00pm, with one early finish each week. You’ll also take part in a rota covering approximately one late evening each month and one Saturday morning every 12 weeks to help ensure the service remains accessible to those who need it.
What You’ll Be Doing
- Managing a caseload of people accessing drug and alcohol treatment and recovery support.
- Completing assessments, recovery planning and ongoing reviews.
- Delivering evidence-based one-to-one and group interventions.
- Working in partnership with health, social care and community organisations.
- Supporting people to reduce harm and build sustainable recovery.
- Undertaking safeguarding, risk assessments and case management.
- Promoting recovery-focused practice and encouraging positive outcomes for individuals and families.
- Maintaining accurate records using our electronic case management system.
About You
We’re looking for someone who is compassionate, resilient and committed to helping people achieve positive change. You’ll ideally have:
- An NVQ Level 3 in Health & Social Care (or equivalent), or be willing to work towards it.
- Excellent communication and relationship-building skills.
- Strong IT skills and confidence using Microsoft Office.
- A caring, non-judgemental and person-centred approach.
- The ability to work both independently and as part of a busy multidisciplinary team.
Experience within substance use services is welcomed, but we also recognise the value of transferable skills. If you’ve worked in health, social care, housing or another people-focused environment and are passionate about supporting others, we’d love to hear from you. A driving licence and access to a vehicle would be advantageous, as some outreach work may be required.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please contact our recruitment team.
Recovery Coordinator in Bishop Auckland employer: Waythrough
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to impactful change, we offer a supportive work culture, generous annual leave, and various well-being initiatives, making it a fulfilling place to work for those passionate about guiding individuals towards recovery. Join us in a role where your contributions truly matter, and be part of a diverse team dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Coordinator in Bishop Auckland
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Waythrough.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Waythrough!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Waythrough, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Waythrough or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Recovery Coordinator in Bishop Auckland
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Waythrough:Before hitting send, make sure to tailor your application specifically to Waythrough! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Waythrough
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
