Assessment and Engagement Worker
Assessment and Engagement Worker

Assessment and Engagement Worker

Full-Time 22100 - 28900 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals facing mental health and substance use challenges through assessments and interventions.
  • Company: Waythrough, a leading mental health and social support charity in England.
  • Benefits: Generous leave, pension scheme, life assurance, and professional development opportunities.
  • Why this job: Make a real difference in your community and help others achieve lasting change.
  • Qualifications: NVQ Level 3 in Health & Social Care or equivalent experience required.
  • Other info: Inclusive workplace with opportunities for career growth and personal development.

The predicted salary is between 22100 - 28900 £ per year.

Location: HMP Holme House, Holme House Road, Stockton On Tees, TS18 2QU

Working Hours: Monday to Friday 37 hours per week

Contract Type: Fixed term contract till February 2027

Salary: £25,110-£32,090

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

To work as part of a team to provide collaborative assessment and interventions to substance misusers (drug and alcohol) across all stages of recovery, from assessment and engagement through to sustained recovery.

What You’ll Do:

  • Work in partnership to carry out assessments and deliver drug and alcohol recovery interventions to enable individual service user progression from engagement, through structured treatment to sustained recovery.
  • Manage an agreed service user caseload, reviewing on-going care and treatment and liaising closely with the full range of partners, as well as family members and significant others when appropriate.
  • Facilitate service user access to treatment, assets and resources to increase recovery capital, supporting service users and their loved ones to achieve and sustain recovery goals.

To Succeed in This Role, You’ll Need:

  • NVQ Level 3 in Health & Social Care (or above or equivalent) or willingness to complete a Level 3 qualification with 2 years or more of relevant experience.
  • Proficient in Microsoft Outlook Office programmes.

Please note that this role will be subject to an enhanced DBS and HMPPS Prison vetting.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

  • 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
  • Pension scheme with 4.5% employer contribution, matched up to 6.5%.
  • Life assurance (3× annual salary).
  • Enhanced sick pay and family-friendly pay.
  • Birthday leave and the option to buy up to 5 extra days’ annual leave.
  • Professional fee reimbursement for relevant qualifications.
  • 24/7 online GP access and Employee Assistance Programme.
  • Recognition and long service awards via our Way to Go and Aspirations portals.
  • £500 Recommend a Friend bonus.
  • Cycle to Work scheme and Credit Union membership.
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
  • Free will writing service and wellbeing initiatives throughout the year.

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply please contact us.

Assessment and Engagement Worker employer: Waythrough

Waythrough is an exceptional employer dedicated to making a real difference in the community, offering a supportive work culture that values collaboration and personal growth. With a comprehensive benefits package including generous annual leave, professional development opportunities, and a commitment to inclusivity, employees are empowered to thrive both personally and professionally while working at HMP Holme House. Join us to be part of a passionate team that transforms lives and fosters meaningful relationships.
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Contact Detail:

Waythrough Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assessment and Engagement Worker

✨Tip Number 1

Network like a pro! Reach out to people in the field of mental health and social support. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common questions related to assessment and engagement work. Think about your experiences and how they relate to the role. We can help you with mock interviews if you need a bit of extra practice!

✨Tip Number 3

Show your passion for helping others during interviews. Share stories that highlight your commitment to supporting individuals facing challenges. This is your chance to shine and show why you’re the perfect fit for Waythrough!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!

We think you need these skills to ace Assessment and Engagement Worker

Assessment Skills
Intervention Skills
Case Management
Collaboration
Communication Skills
Proficiency in Microsoft Office
Knowledge of Substance Misuse Recovery
Understanding of Mental Health Issues
Ability to Facilitate Access to Resources
Empathy
Problem-Solving Skills
Organisational Skills
Willingness to Complete Qualifications
Experience in Health & Social Care

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in the areas of mental health and substance use.

Tailor Your CV: Make sure your CV is tailored to the role of Assessment and Engagement Worker. Highlight your relevant experience and qualifications, like your NVQ Level 3 in Health & Social Care, and any specific skills that match what we’re looking for.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Waythrough

✨Know Your Stuff

Make sure you understand the role of an Assessment and Engagement Worker. Familiarise yourself with the key responsibilities, such as conducting assessments and facilitating recovery interventions. This will help you answer questions confidently and show your genuine interest in the position.

✨Showcase Your Experience

Prepare to discuss your relevant experience in health and social care. Think of specific examples where you've supported individuals facing challenges, particularly around mental health or substance use. This will demonstrate your capability and passion for the role.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the support available for service users, or how success is measured in this role. This shows that you're engaged and serious about making a difference.

✨Be Yourself

Authenticity goes a long way in interviews. Be honest about your motivations for wanting to work at Waythrough and how you can contribute to their mission. Let your personality shine through, as building meaningful relationships is key in this role.

Assessment and Engagement Worker
Waythrough

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