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- Tasks: Lead and oversee services in London, ensuring high-quality support for those in need.
- Company: Join Waythrough, a leading charity making a real difference in mental health and social support.
- Benefits: Enjoy 27 days annual leave, pension contributions, and professional development opportunities.
- Why this job: Make a lasting impact in your community while developing your leadership skills.
- Qualifications: Experience in substance misuse services and strong leadership skills required.
- Other info: Inclusive workplace welcoming diverse backgrounds and offering career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (based at one of our services with travel across the region – expenses paid)
Working Hours: 37 hours (full-time)
Contract Type: Permanent
Make a real difference in your community. Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK’s leading drug and alcohol, mental health and social support charities, and make a lasting impact every day.
About the Role
We are looking for an experienced and confident Area Manager to support and oversee services across our London region. This is a key leadership role responsible for ensuring services remain stable, effective, and responsive to the needs of the communities we support. You will collaborate with service managers, regional leaders, partners and key stakeholders to ensure the effective delivery of high-quality support for individuals experiencing issues related to substance use, mental health, and other social challenges, alongside support for their families and communities. This role requires someone who can hit the ground running, supporting multiple services and managing risk across a complex and fast-paced environment. You will report directly to the Head of Services and play a crucial role in maintaining strong operational performance across the region. The role is site-based, with travel across London required (expenses paid).
Key Responsibilities
- Provide leadership and oversight across services in the London region
- Support service managers to maintain safe, effective and high-quality service delivery
- Manage operational risks and ensure services remain compliant with relevant policies and regulations
- Work collaboratively with partners and stakeholders across the region
- Ensure services are responsive to the needs of service users and local communities
- Support teams to achieve the best possible outcomes for people accessing our services
About You
We are looking for a strong operational leader with experience in substance misuse services and/or delivering mental health supported accommodation services who can confidently manage multiple services. You will have:
- Significant leadership experience, ideally including area or multi-service management overseeing multiple teams
- Experience managing teams within substance misuse services and/or supported accommodation
- A strong understanding of current drug policy and relevant Government strategies
- A robust knowledge of CQC standards
- Experience in contract and stakeholder management
- The ability to manage risk and maintain service stability in a complex operational environment
- An understanding of providing support services to people with multiple disadvantages
- A recognised management qualification (e.g. Level 5 in Management/Leadership) or equivalent experience
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Area Manager (London) employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on LinkedIn. The more people know you're looking for an Area Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Waythrough and understanding their mission. Be ready to discuss how your experience aligns with their values and the specific challenges they face in the London region. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've successfully managed teams or navigated complex situations. This will help you demonstrate your skills and experience effectively during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Waythrough and making a difference in the community.
We think you need these skills to ace Area Manager (London)
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in an Area Manager. Make sure you understand the key responsibilities and qualifications so you can tailor your application accordingly.
Showcase Your Leadership Experience: We want to see your leadership chops! Highlight your experience managing teams, especially in substance misuse or mental health services. Use specific examples to demonstrate how you've successfully led teams and managed operational risks in the past.
Be Authentic and Personal: Let your personality shine through in your application. We’re looking for someone who’s passionate about making a difference in the community. Share your motivations and why you’re excited about this role – it’ll help us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Make sure you brush up on your knowledge of current drug policies and government strategies related to substance misuse. Being able to discuss these topics confidently will show that you're not just experienced, but also well-informed about the field.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed multiple teams or services. Highlight how you’ve maintained service stability and compliance with CQC standards, as this is crucial for the Area Manager role.
✨Understand the Community Needs
Research the specific communities in London that Waythrough serves. Be ready to discuss how you would ensure services are responsive to their needs, demonstrating your commitment to making a real difference in people's lives.
✨Engage with Stakeholders
Think about how you would collaborate with partners and stakeholders. Prepare to share your experiences in contract management and how you’ve built strong relationships in previous roles, as this will be key to your success in this position.