At a Glance
- Tasks: Support individuals on their recovery journey through one-to-one sessions and group activities.
- Company: Waythrough, a leading provider of mental health and support services.
- Benefits: Free training, personal development, travel reimbursement, and the chance to make a real difference.
- Other info: Inclusive environment welcoming applicants from all backgrounds, with support available for all.
- Why this job: Join a passionate team and help others achieve positive change in their lives.
- Qualifications: Compassionate attitude, good listening skills, and a commitment to supporting others.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aquarius venue / Various partnership venues / Out in the community
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We deliver high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community. Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As an Adult Service Volunteer, you'll provide valuable support to people accessing Aquarius adult services, helping them on their recovery journey and enabling them to achieve positive outcomes. Working alongside our experienced practitioners, you'll support individuals through one-to-one sessions, group activities, appointments and community events, offering encouragement, practical assistance and a listening ear. This is a rewarding opportunity to make a meaningful difference while gaining valuable experience within health and social care. Full training, ongoing supervision and continued support will be provided throughout your volunteering journey.
Key Duties
- Support practitioners during one-to-one sessions with people accessing our services.
- Assist in the planning and delivery of group sessions and recovery-focused activities.
- Provide practical support to individuals attending appointments where appropriate.
- Help deliver community events and service activities.
- Build positive, supportive relationships with people accessing the service, encouraging their recovery and wellbeing.
- Offer encouragement and practical assistance while maintaining appropriate professional boundaries.
- Act as a positive ambassador for Aquarius, promoting our values and services.
- Work collaboratively with staff and other volunteers to provide high-quality support.
- Attend training, supervision sessions and volunteer meetings to develop your knowledge and skills.
- Maintain confidentiality and work in line with Aquarius policies and procedures.
About You
We're looking for compassionate, reliable people who are passionate about supporting others. Whether you have lived experience of substance use or gambling, experience supporting a family member, or simply want to give back to your community, we'd love to hear from you. Previous experience isn't essential, as we'll provide all the training and support you need.
You’ll also have:
- A friendly, approachable and non-judgemental attitude.
- A genuine passion for supporting people to achieve positive change.
- Excellent listening and interpersonal skills.
- Reliability and a commitment to volunteering consistently.
- The ability to maintain confidentiality and appropriate professional boundaries.
- Good self-awareness and emotional resilience.
- An understanding of equality, diversity and inclusion, treating everyone with dignity and respect.
- The confidence to work independently when appropriate and seek support when needed.
- Lived experience of substance use, gambling, or supporting a family member is welcomed but is not essential.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role-specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: 2026-08-30
Adult Service Volunteer employer: Waythrough
Waythrough is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to impactful change, we offer a supportive work culture, generous annual leave, and various well-being initiatives, making it a fulfilling place to work for those passionate about guiding individuals towards recovery. Join us in a role where your contributions truly matter, and be part of a diverse team dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Adult Service Volunteer
✨Connect with Local Charities
Get in touch with local charities and community centres — they're often looking for volunteers in social work. This not only gets your foot in the door but also helps you build that all-important network in the social work community.
✨Show Up at Community Events
Attend community events, workshops, or local forums focused on social issues. It's a great way to meet people who are already working in social work and can offer insights, advice, or even opportunities at organisations like Waythrough.
✨Leverage Online Platforms
Check out platforms like VolunteerMatch or local Facebook groups dedicated to volunteering. Many organisations post their volunteer needs there, and it’s a prime way to connect with those who share your passion for social work.
✨Speak Directly to Organisations
Don’t shy away from approaching organisations you admire, like Waythrough. Pop in for a chat or drop them an email expressing your interest in volunteering — sometimes, it’s the direct approach that stands out!
We think you need these skills to ace Adult Service Volunteer
Some tips for your application 🫡
Show Your Passion for Social Work:When writing your application, share your enthusiasm for social work. Talk about why you want to volunteer in this field and any personal experiences that have motivated you. It's all about demonstrating your genuine commitment to helping others, as we all know that passion can make a huge difference.
Highlight Relevant Skills and Experiences:Make sure to showcase any relevant skills or experiences you have, like working with vulnerable populations or strong communication abilities. Mention your ability to handle challenging situations and your empathy—these are key traits in social work, and they should shine through in your application.
Explain Your Availability:Since this is a volunteer role, be transparent about when you can commit. Whether you’re available for a few hours a week or more flexible, let them know your schedule. This helps Waythrough understand how you might fit into their needs and ensures you’re on the same page from the get-go.
Reflection on Learning Opportunities:In your application, reflect on what you’re hoping to learn from this volunteer experience. Discuss your desire to gain hands-on insight into social work, develop your skills, or understand the community better. This is a great way to show that you’re not just looking to give, but you’re also eager to grow, and that’s something we value at StudySmarter.
How to prepare for a job interview at Waythrough
✨Showcase Your Compassion
For a social work volunteer role, it's all about demonstrating your empathy and understanding. Be ready to share personal stories or experiences where you’ve helped others or made a positive impact. This can show Waythrough how you relate to different communities.
✨Know the Key Issues
Familiarise yourself with the current social issues relevant to the community Waythrough serves. Whether it’s homelessness, mental health, or child welfare, understanding these challenges will not only impress during the interview but can also help you articulate how you can contribute to solutions.
✨Be Prepared for Scenario Questions
Social work often involves handling real-life situations. Expect questions that present you with hypothetical scenarios, asking how you would respond. Practising your answers to these can help us articulate our thought processes and decision-making skills effectively.
✨Demonstrate Your Willingness to Learn
As a volunteer, showcasing your eagerness to gain experience is crucial. Mention instances where you've actively sought out learning opportunities, whether through previous roles, workshops or courses related to social work. This highlights your commitment and readiness to grow with Waythrough.
