Administrator

Administrator

Whitehaven Full-Time 20200 - 22400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an Administrator, handling reception, data input, and supporting recovery efforts.
  • Company: Waythrough is a dynamic organisation focused on breaking barriers to support mental health and recovery.
  • Benefits: Enjoy flexible working, generous leave, training opportunities, and discounts with the Blue Light Card.
  • Why this job: Make a real impact in people's lives while working in a supportive and diverse team environment.
  • Qualifications: We're looking for proactive individuals with strong communication and IT skills, eager to help others.
  • Other info: Part-time and job share options are available, promoting work-life balance.

The predicted salary is between 20200 - 22400 £ per year.

Location: Whitehaven & Workington

Salary: £24,242.40 - £26,440 per annum

Are you ready for a fulfilling administration role where you can truly make a difference in the lives of others? An exciting opportunity has arisen for the position of Administrator based within our West Cumbria RSC (Recovery Steps Cumbria) Team.

About the role:

You will be working as part of our West Cumbria RSC Team. The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Medics, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community.

As an Administrator, you will be responsible for:

  • Reception and front of house duties
  • Managing the switchboard and associated duties
  • Maintaining accurate records
  • Data inputting
  • Managing service email accounts
  • Liaising with external agencies
  • Clinical administration duties, including prescription administration management
  • Providing administration support to wider Recovery Steps Cumbria Team
  • Organising staff diaries and clinics

Please note we are open to part time/job share opportunities.

About you:

To succeed as an Administrator, you will ideally:

  • Be a personable, proactive and highly motivated individual.
  • Be someone who would like to be part of a service that helps people achieve their recovery goals.
  • Like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with.
  • Be adaptable, with excellent communication and strong IT skills.

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

Who are we… Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

What can Waythrough (formerly Humankind) offer you…

  • Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
  • Annual leave purchase scheme
  • Enhanced occupational sick pay
  • Enhanced employer contribution to your workplace pension
  • Death in service benefit
  • Free Will writing
  • Eyecare vouchers
  • Blue light card discount
  • Fantastic learning and development opportunities, including free training courses
  • Work-life balance - flexible working and family friendly policies
  • Happy, Healthy You! – our wellbeing offers for our workforce
  • Employee Assist Programme and Waythrough Support Networks

To Apply:

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

Administrator employer: Waythrough

Waythrough is an exceptional employer, offering a supportive and inclusive work culture in the heart of Whitehaven and Workington. With generous annual leave, enhanced sick pay, and a commitment to employee development through free training opportunities, we empower our staff to thrive both personally and professionally. Join our passionate team dedicated to making a meaningful impact in the community, where your contributions truly matter.
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Contact Detail:

Waythrough Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator

✨Tip Number 1

Familiarise yourself with the Recovery Steps Cumbria Team's mission and values. Understanding their approach to recovery will help you align your responses during interviews and demonstrate your commitment to their goals.

✨Tip Number 2

Network with current or former employees of Waythrough. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare specific examples from your past experiences that showcase your adaptability and communication skills. These are key traits they are looking for, and having concrete examples ready can set you apart from other candidates.

✨Tip Number 4

Research common administrative tools and software used in healthcare settings. Being knowledgeable about these tools can give you an edge and show that you're proactive about being effective in the role.

We think you need these skills to ace Administrator

Excellent Communication Skills
Proficiency in IT and Office Software
Data Entry and Management
Organisational Skills
Attention to Detail
Customer Service Skills
Ability to Manage Multiple Tasks
Adaptability
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Experience with Clinical Administration
Familiarity with Switchboard Operations
Record Keeping

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to support recovery goals.

Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your motivation to join the Recovery Steps Cumbria Team. Highlight specific examples of your communication skills and adaptability, as these are key traits for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Waythrough

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of an Administrator as outlined in the job description. Familiarise yourself with tasks like managing switchboards, data inputting, and liaising with external agencies. This will help you demonstrate your suitability for the role during the interview.

✨Showcase Your Communication Skills

As an Administrator, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's handling inquiries or coordinating with team members. This will highlight your ability to fit into a multi-disciplinary team.

✨Demonstrate Your IT Proficiency

Since strong IT skills are essential for this position, be ready to discuss your experience with relevant software and tools. If you have specific examples of how you've used technology to improve efficiency or accuracy in your work, share those during the interview.

✨Express Your Passion for Helping Others

The role involves supporting individuals on their recovery journey, so convey your enthusiasm for making a difference in people's lives. Share any relevant experiences that showcase your commitment to helping others, which aligns with the values of Waythrough.

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