Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coordinate administrative operations to support mental health and social services.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous leave, pension contributions, life assurance, and professional development opportunities.
- Other info: Inclusive workplace with opportunities for career progression and personal growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management, strong admin background, and excellent communication skills.
The predicted salary is between 31030 - 36000 £ per year.
Location: Across Forward Leeds hubs – Armley, Seacroft and Leeds City Centre
Working Hours: 37 hours per week, Monday–Friday, 9:00am–5:00pm
Contract Type: Permanent
Salary: £31,030 – £36,000 per annum, depending on experience, rising to £41,980 per annum through progression in role
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are looking for an Administration Team Manager to lead and coordinate administrative operations across Forward Leeds. This is a dynamic and rewarding opportunity for someone who can provide strong leadership, maintain high standards, and drive continuous improvement. You will oversee administrative processes, supervise staff, and ensure compliance with regulatory and quality standards, including Care Quality Commission (CQC) requirements.
What You’ll Do
- Provide supervision and guidance to Admin Team Leaders and the Business Support Manager
- Oversee and manage the Death in Service administrative process
- Lead on Care Quality Commission (CQC) reporting and ensure ongoing compliance
- Review and improve administrative processes and service pathways
- Accurately capture minutes in high-level meetings and track follow-up actions
- Ensure HR procedures are implemented effectively and consistently
- Work collaboratively with professionals across the wider service
- Support financial administration and reporting processes
- Assist the Senior Management Team and Directors with strategic and operational tasks
- Prepare reports, summaries and key documentation
- Prioritise and manage project work streams
To Succeed in This Role, You’ll Need:
- Proven experience in a management or team leadership role
- A strong administrative background
- A relevant qualification in business administration or management
- Experience working with complex processes and maintaining compliance standards
- Excellent organisational, communication and leadership skills
- Experience with SystmOne (desirable)
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-05-12
Administration Team Leader employer: Waythrough
Contact Detail:
Waythrough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administration Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Waythrough stands for and how you can contribute to their mission. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've handled administrative challenges in the past. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Waythrough team. So, get those applications in and let's make a difference together!
We think you need these skills to ace Administration Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administration Team Leader role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to emphasise your leadership experience. Share specific examples of how you've successfully managed teams or projects in the past – we love to see that!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Waythrough
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Administration Team Leader. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you articulate how your background makes you a great fit for the position.
✨Showcase Your Leadership Skills
As a potential team leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved processes. Highlighting these moments will show that you can inspire and guide others effectively.
✨Understand Compliance Standards
Since the role involves ensuring compliance with regulatory standards, brush up on relevant regulations like those from the Care Quality Commission (CQC). Being able to discuss these in your interview will show that you're not only knowledgeable but also serious about maintaining high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.