Support Worker

Support Worker

Full-Time 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Support individuals facing challenges with mental health and substance use through tailored interventions.
  • Company: Join Waythrough, a leading charity making a real difference in communities across the UK.
  • Benefits: Enjoy 27 days' annual leave, pension contributions, and professional development opportunities.
  • Other info: Inclusive workplace welcoming applicants from all backgrounds and experiences.
  • Why this job: Make a lasting impact while building meaningful relationships in a supportive environment.
  • Qualifications: Passion for recovery-focused work and basic IT skills required.

The predicted salary is between 31500 - 38500 £ per year.

As a Support Worker, you will work as part of a team to provide recovery-focused support, information, advice, guidance and structured interventions to people with problematic drug and alcohol use.

To deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks including the collection and inputting of data.

Working alongside Recovery Workers and the wider team to enhance service users' experience and offer meaningful interventions such as 1:1 meetings, group work, clinical appointments, daily duty support, needle exchange, & working alongside our volunteers.

What You'll Do

  • Working autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
  • Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community
  • Facilitating group sessions with a range of individuals of varying backgrounds.
  • Working with partnership agencies to ensure continuity of care and support.
  • Providing duty cover for individuals accessing our services
  • We're looking for a Support Worker with a real passion for working in a recovery-focused environment.
  • A knowledge and understanding of substance misuse and recovery
  • Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
  • An understanding of safeguarding
  • An understanding of group working, group dynamics and group facilitation
  • Excellent communication, organisation and time management skills
  • The ability to work well in a team environment alongside a range of people and organisations
  • You must have basic IT skills and know how to use Microsoft Teams
  • You must be proficient with Microsoft Word and Power Point
  • You must hold a full UK Driving Licence
  • Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.

Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives?

Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse.

This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

What We Offer

  • 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
  • Pension scheme with 4.5% employer contribution
  • matched up to 6.5%
  • Life assurance (3× annual salary)
  • Enhanced sick pay and family-friendly pay
  • Birthday leave and the option to buy up to 5 extra days' annual leave
  • Professional fee reimbursement for relevant qualifications
  • 24/7 online GP access and Employee Assistance Programme
  • Recognition and long service awards via our Way to Go and Aspirations portals
  • £500 Recommend a Friend bonus
  • Cycle to Work scheme and Credit Union membership
  • Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
  • Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility Waythrough is proud to be an equal opportunities employer.

We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

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Support Worker employer: Waythrough View All Jobs

Waythrough is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and service users. With a focus on professional development, you will have access to clear progression opportunities while making a meaningful impact in the community. Located in the beautiful Devon area, our team enjoys a fulfilling work-life balance, with the chance to engage in diverse and rewarding experiences across Barnstaple, Exeter, and Newton Abbot.

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Contact Details:

Waythrough View All Jobs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Waythrough View All Jobs.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Waythrough View All Jobs!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Waythrough View All Jobs, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Waythrough View All Jobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Support Worker

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Flexibility
Organizational Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Waythrough View All Jobs:Before hitting send, make sure to tailor your application specifically to Waythrough View All Jobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Waythrough View All Jobs

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.