At a Glance
- Tasks: Lead a multi-agency team to support service users in overcoming challenges.
- Company: Join Waythrough, one of England's largest mental health and social support charities.
- Benefits: Enjoy 27 days' annual leave, pension contributions, and enhanced sick pay.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real difference in your community while building meaningful relationships.
- Qualifications: NVQ Level 3 in Health & Social Care or willingness to work towards it.
The predicted salary is between 44595 - 54505 £ per year.
To manage, supervise and oversee a multi-agency/disciplinary team offering a flexible and accessible service to service users. What You'll Do:
- Oversee and take responsibility for the day to day running of designated projects and assist in the development of your service area, ensuring the relevant models are embedded in the service.
- Promote the work of your Service, liaise closely with other agencies and make effective links with services and facilities in the community and custodial settings to benefit service users.
- Develop and agree effective pathways and procedures across the service.
- Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers.
This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and performance & development reviews (PDRs)/ supervisions.
- Audit staff and service targets against individual staff, service specifications and contractual targets.
- Achieve performance targets in conjunction with management through motivating and managing the team effectively.
- Develop and implement structured intervention-specific programmes designed to address homelessness.
- Liaise with other agencies involved with service users e. g.
Social Services, Job Centre, Housing, Probation Service/NOMS Prison service and/or any other treatment provider or drug and alcohol services.
- Maintain accurate and up to date records and reports and provide written and verbal reports as required
- Provide a high quality service which is compliant with CQC standards.
- Assist in the development of effective systems for the monitoring and evaluation of the Service.
- Ensure safeguarding, serious untoward incidents and complaints and any other risks are managed in line with policy and communicated to the Service/Area Manager.
- Hold a small case load when needed (where relevant) to support service delivery to our clients
- Assist the Service/Area Manager is ensuring all reports to external stakeholders are timely, accurate and 100% compliant.
- Participate in the activities of the service by attending thematic and managers meetings and support any development work which may arise from these.
- Deputise for the Service/ Area Manager and provide ongoing service cover in the absence of other managers across the service.
NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
Commitment to and understanding of equal opportunities and anti-discriminatory practices.
Ability to collate information and prepare reports to profile performance against set targets.
Experience of working towards achieving individual and team objectives, targets and KPIs.
An understanding of the needs of a range of service users.
Ability to coach others in developing practice and enhance frontline delivery of interventions.
Proficient in Microsoft Outlook Office programmes.
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship.
Together, we've created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives?
Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse.
This is more than just a job - it's a chance to build meaningful relationships and create lasting change.
Benefits
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility Waythrough is proud to be an equal opportunities employer.
We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
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Team Manager in London employer: Waythrough View All Jobs
Waythrough is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and service users. With a focus on professional development, you will have access to clear progression opportunities while making a meaningful impact in the community. Located in the beautiful Devon area, our team enjoys a fulfilling work-life balance, with the chance to engage in diverse and rewarding experiences across Barnstaple, Exeter, and Newton Abbot.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Waythrough View All Jobs.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Waythrough View All Jobs!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Waythrough View All Jobs, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Waythrough View All Jobs or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Waythrough View All Jobs:Before hitting send, make sure to tailor your application specifically to Waythrough View All Jobs! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Waythrough View All Jobs
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
