At a Glance
- Tasks: Maintain and optimise case management systems for effective service delivery.
- Company: Join a supportive team focused on data-driven solutions.
- Benefits: Generous leave, pension contributions, and professional development opportunities.
- Other info: Flexible working environment with a commitment to equal opportunities.
- Why this job: Make a real impact by improving systems that support vital services.
- Qualifications: Strong analytical skills and experience with systems like SystmOne or Halo.
The predicted salary is between 30000 - 40000 € per year.
As a Data Analyst (Systems Focus), you'll maintain and optimise our case management systems - such as SystmOne, ILLY, Halo and Theseus - to ensure they support effective service delivery. You'll act as the main technical contact for system queries, manage updates, and help design pathways that enable high‑quality data collection and reporting.
Key Duties
- Maintain and improve case management systems, supporting operational teams with system issues.
- Lead system updates, document changes, and deliver support sessions.
- Manage daily technical tickets, including system, general, and smartcard queries.
- Submit monthly NDTMS and CJIT extracts, ensuring data accuracy.
- Work with colleagues to ensure system design supports reliable reporting and training.
Qualifications
You're a confident systems user with strong analytical skills and experience working with platforms like SystmOne, ILLY, Halo or Theseus. You communicate clearly, manage competing priorities well, and enjoy solving technical problems in fast‑paced, data‑driven environments. Strong IT skills, attention to detail, and the ability to work flexibly are essential.
What We Offer
- 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days' annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‑service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Equal Opportunities
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme — all applicants are welcome, and adjustments can be made to enable fair participation.
Data Analyst - Systems employer: Waythrough View All Jobs
At Waythrough, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. As a Data Analyst in our dynamic team, you'll benefit from generous annual leave, a robust pension scheme, and access to continuous training opportunities, all while contributing to meaningful service delivery in a fast-paced environment. Our commitment to equal opportunities ensures that every voice is valued, making Waythrough a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst - Systems
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info about the company and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with systems like SystmOne, ILLY, Halo, and Theseus. We want to see that you can handle those system queries like a champ!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you've tackled technical issues or improved processes. We love hearing how you’ve made a difference in fast-paced environments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate candidates who are ready to make an impact in data analysis.
We think you need these skills to ace Data Analyst - Systems
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with systems like SystmOne, ILLY, Halo, or Theseus. We want to see how your skills align with the role, so don’t be shy about showcasing your analytical prowess and technical problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data analysis and how you can contribute to maintaining and optimising our case management systems. Keep it clear and concise, and let your personality come through.
Showcase Your Communication Skills:Since you'll be the main technical contact for system queries, it's crucial to demonstrate your clear communication style. In your application, mention any experiences where you've successfully communicated complex information to non-technical colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Waythrough View All Jobs
✨Know Your Systems
Familiarise yourself with the case management systems mentioned in the job description, like SystmOne, ILLY, Halo, and Theseus. Be ready to discuss your experience with these platforms and how you've used them to solve problems or improve processes.
✨Show Off Your Analytical Skills
Prepare examples that showcase your analytical skills. Think of situations where you had to analyse data, troubleshoot issues, or optimise a system. Being able to articulate your thought process will impress the interviewers.
✨Communicate Clearly
Since clear communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would support operational teams or manage system updates, so clarity is crucial.
✨Demonstrate Flexibility and Problem-Solving
Be ready to discuss how you handle competing priorities and fast-paced environments. Share specific examples of when you had to adapt quickly to changes or solve unexpected technical problems, as this will highlight your suitability for the role.
