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- Tasks: Support individuals in custody with assessments and referrals to reduce re-offending.
- Company: Waythrough, a leading mental health and social support charity.
- Benefits: Generous annual leave, pension scheme, life assurance, and flexible working options.
- Other info: Access to own transport required for travel across Sunderland and Newcastle.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: NVQ Level 3 in Health and Social Care and strong communication skills.
The predicted salary is between 25877 - 34240 £ per year.
Working across 4 custody suites across Sunderland and Newcastle.
SALARY: £25,877.80 - £34,240 (starting salary depends on experience and progression within the band)
HOURS: 37 hours per week - Monday to Thursday 8am-4pm, Friday 8am-3:30pm
CONTRACT: Fixed Term until 31st March 2027
Please note: Access to own transport is essential as the role requires travel to 4 different custody suites across Sunderland and Newcastle.
ABOUT THE ROLE
Working across the Northumbria Police Force area, the Community Diversion services support young people who have begun to go missing from home and adults who present within custody suites requiring support to reduce their likelihood of re-offending. The Custody Navigator will work with individuals that come into contact with the custody setting, providing brief intervention, advice, information and where necessary assessment, with the aim of supporting access to further support services and reducing likelihood of re-offending.
WHAT YOU'LL DO
- Provide assessments, brief interventions, signposting and onward referrals to address individual needs such as substance use, mental health, employment, gambling, violence and domestic abuse
- Liaise with service colleagues to directly schedule assessments and appointments for those in custody as determined by triage assessment and service pathways
- Work closely with a diverse team of professionals including fellow colleagues, custody staff and external agencies, ensuring a holistic and integrated approach to support
WHAT YOU'LL NEED
- Access to own transport for travel across 4 custody suites in Sunderland and Newcastle
- A strong commitment to the well-being and rehabilitation of service users
- Excellent communication and interpersonal skills
- Ability to work effectively within a multidisciplinary team
- NVQ Level 3 in Health and Social Care (or above, or equivalent)
- Ability to adapt working practice to the needs of service users
WHAT WE OFFER
- 27 days annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3x annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and option to buy up to 5 extra days annual leave
- 24/7 online GP access and Employee Assistance Programme
- Cycle to Work scheme, Blue Light Card discounts and more
Waythrough is proud to be an equal opportunities employer and has signed up to the Disability Confident Scheme.
For adjustments or support to apply: recruitmentteam@waythrough.org.uk
Custody Navigator in Sunderland employer: Waythrough Charity
Contact Detail:
Waythrough Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Navigator in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Waythrough and understanding their mission. Tailor your responses to show how your skills align with their goals, especially in supporting individuals in custody settings.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in health and social care, and how it relates to the role of Custody Navigator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Custody Navigator in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Custody Navigator role. Highlight your relevant experience and skills that align with the job description, especially your commitment to supporting individuals in custody settings.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you've effectively communicated in past roles. Share specific examples where you’ve worked with diverse teams or supported individuals in need.
Be Clear About Your Transport Access: Don’t forget to mention your access to transport in your application! Since the role requires travel across Sunderland and Newcastle, it’s important for us to know you can get around easily.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Waythrough Charity
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Custody Navigator. Familiarise yourself with the key aspects of the role, such as providing assessments and liaising with various professionals. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've effectively communicated with diverse groups. Think about situations where you’ve had to adapt your approach to meet the needs of different individuals, as this will highlight your ability to connect with service users.
✨Demonstrate Your Commitment to Well-being
Waythrough is all about supporting individuals in need, so be ready to discuss your passion for mental health and rehabilitation. Share any relevant experiences or training that showcase your dedication to improving the lives of others, especially those who may be vulnerable or at risk.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the support available for staff, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.