Senior Associate - Distribution Support

About Waystone

Waystone is a leading asset‑servicing solutions provider of institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and digitisation, backed by the operational scale to support global expansion.

Summary

This is a client‑facing role that requires you to work closely with colleagues across functional and geographic boundaries to carry out distribution activity across the UK for a number of our asset management clients within a clear regulatory framework, while also supporting colleagues based in the EEA. An understanding of the regulatory landscape in the UK & EEA as it relates to distribution is a distinct advantage.

Essential Duties and Responsibilities

• Attend client calls during the onboarding phase and conduct regular meetings with clients post‑onboarding to ensure service deliverables are being met.
• Work with clients’ product experts within the regulatory framework to complete jurisdictional analyses of target markets and agree investor types and classification.
• Formulate investor query responses.
• Work with internal teams to ensure necessary fund registrations / AIFM passports or pre‑marketing permissions are in place prior to carrying out any regulated distribution activity.
• Agree communications with clients for pre‑marketing and marketing campaigns and directly issue to potential investors.
• Review and approve client marketing materials in line with FCA rules and the EEA's cross‑border distribution framework.
• Provide fund documents (point of sale) and marketing materials to investors.
• Ensure all activity is carried out in accordance with the team’s written policies and procedures.
• Maintain and update the team’s procedures and processes to a high standard; support the Manager in creating new processes / procedures when required.
• Train and support other members of the team in their daily activity.
• Complete monthly and quarterly tasks on a timely basis ensuring compliance within the regulatory framework is adhered to.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Candidates with cross‑transferable skills will be considered. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Third level, minimum B.A. degree

Experience

At least 4 years’ experience working with international clients and with exposure to alternative UCITS and AIFs, ideally within a sales support or regulatory support team for an asset manager or fund service provider. An understanding of the regulatory landscape in the UK & EEA as it relates to distribution is a must and working knowledge of another European language would be a plus.

You Should Be Able To Demonstrate

• Excellent oral and written communication skills in English.
• Strong organisational skills, particularly an ability to prioritise multiple tasks concurrently while maintaining attention to detail.
• Collaboration with colleagues across geographic and functional boundaries.
• Proactive problem‑resolution and an ability to independently manage tasks.
• High levels of personal integrity and client service.
• Ability to combine an understanding of local markets within the wider business & regulatory context.
• Self‑motivation and confidence.
• Minimum B.A. degree, preferably within a finance‑focused curriculum.
• Solid computer skills particularly in Salesforce, or similar CRM system, Excel and PowerPoint.