Waystone in Leeds seeks a Customer Resolution Associate to provide exceptional customer service and expert complaint handling for Transfer Agency clients. You will act as a subject matter expert between operations and compliance, supporting leadership across the Transfer Agency teams to maintain high standards of service.
Responsibilities include managing referrals, ensuring SLA-driven resolutions, and contributing to daily case resource planning while maintaining accurate, quality outcomes for
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Customer Resolution Specialist in Leeds employer: Waystone
Waystone is an exceptional employer that fosters a dynamic and innovative work culture, making it an ideal place for an Events Manager to thrive. With a strong emphasis on employee growth and development, Waystone offers opportunities to lead impactful global events that enhance brand awareness and client engagement, all while being part of a collaborative team dedicated to excellence. Located in a vibrant financial hub, employees benefit from a stimulating environment that encourages creativity and strategic thinking, ensuring a rewarding career path in the asset-servicing industry.
