Waystone in Leeds is seeking an Assistant Manager to lead a customer service team of about 10, delivering KPIs in a regulated environment. You will coach, enable performance, manage training, and work with leadership to drive improvements and maintain service standards across touchpoints.
The role requires a self‑starter attitude, strong communication, and the ability to balance teamwork and independent work, in a fast‑paced, highly regulated setting.
#J-18808-LjbffrCustomer Experience Team Leader in Leeds employer: Waystone
Waystone is an exceptional employer that fosters a dynamic and innovative work culture, where creativity and strategic thinking are highly valued. Located in a vibrant market, employees benefit from comprehensive professional development opportunities, competitive compensation, and a collaborative environment that encourages growth and success. Joining Waystone means being part of a forward-thinking team dedicated to excellence in fund administration marketing.
