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- Tasks: Manage daily operations and oversee a portfolio of residential properties.
- Company: Waymark Property Management, known for exceptional customer service and growth opportunities.
- Benefits: Full-time role with paid time off and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: 3 years of property management experience and strong communication skills required.
- Other info: Opportunity to grow within a company that values empathy and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Waymark Property Management, a growing, comprehensive, service-oriented property management company, currently manages a portfolio of over 350 residential units in the Carlisle and greater Harrisburg region. Headquartered in Carlisle, Waymark prides itself on superior customer service to both property owners and tenants.
We are actively seeking a highly motivated Property and Operations Manager to manage all aspects of a portfolio and daily operations. The ideal candidate will possess superior communication skills, be organized, effective, thoughtful, forward thinking, growth minded and will align with Waymark’s Core Values. A real estate license and 3 years of experience in property management are required.
Key Responsibilities- Manage Waymark’s daily operations by supervising leasing agents, operations assistant, and maintenance staff, and owning operational processes.
- Continually seek growth opportunities for Waymark and willingness to grow and adapt operational processes.
- Set and track measurable scorecard goals for each operations staff and the team.
- Build relationships with and work effectively with staff, tenants, vendors, and property owners, ensuring their needs are met and their expectations are exceeded.
- Manage all aspects of portfolio, including but not limited to, marketing, showing, application approval, lease preparation, move-in, tenant relations, property inspections, maintenance and work orders, move-out, property turn-over, lease renewals, rent collection, and evictions.
- Ensure compliance with all relevant laws, ordinances, and regulations, and Fair Housing Laws.
- Fully utilize property management software, Appfolio, for all aspects of managing properties, including, but not limited to, marketing, leasing, renewal, communication, and running reports.
- Superior communication skills. Communication must be timely, effective, and kind.
- Willingness to learn and manage through the principles of the EOS operating system.
- A minimum of 3 years of property management experience.
- In-depth knowledge of real estate laws, specifically surrounding PA Landlord/Tenant Law, Fair Housing and general property management.
- Proven track record of successfully leading a team of three or more individuals.
- Fluent with Property Management software. Fluency in Appfolio preferred, but willingness to apply current property management software knowledge to learning Appfolio acceptable.
- Proficiency in modern technologies, including the Google and Microsoft platforms, Zoom, marketing websites, and Waymark website.
- Proactive problem solver with the ability to work through solutions and present ideas to the team.
- Must have own vehicle and willingness to travel between properties daily.
The successful candidate will report directly to the managing director.
Waymark Property Management Core Values- Empathy
- Communication
- Respectful
- Accountable
- Hard Work
- Team Player
Job Type: Full-time, in-person in the Carlisle office with travel to properties in Waymark’s service area.
Schedule: Monday to Friday, Saturday showing or move-ins/move-outs; Evenings as needed; Weekends as needed.
If interested please send cover letter and resume to amanda@waymarkpropertymanagement.com
Property and Operations Manager employer: Waymark Property Management LLC.
Contact Detail:
Waymark Property Management LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property and Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend local events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience and how it aligns with their needs. Bring examples of your past successes in property management to the table – it’ll make you stand out!
✨Tip Number 3
Don’t just apply – engage! When you find a job listing that excites you, reach out directly to the hiring manager or team. A quick email expressing your enthusiasm can go a long way in making a memorable impression.
✨Tip Number 4
Keep it real! During interviews, be authentic and let your personality shine through. Employers at Waymark are looking for someone who fits their core values, so show them how you embody empathy, communication, and teamwork!
We think you need these skills to ace Property and Operations Manager
Some tips for your application 🫡
Show Your Communication Skills: Since communication is key in this role, make sure your cover letter and CV reflect your superior communication skills. Use clear, concise language and don’t shy away from showcasing any relevant experiences that highlight your ability to connect with others.
Tailor Your Application: We want to see how you align with Waymark’s Core Values. Take a moment to tailor your application to reflect these values, especially empathy and accountability. This shows us you understand our culture and are ready to contribute positively.
Highlight Your Experience: With a minimum of 3 years in property management required, be sure to detail your relevant experience. Include specific examples of how you've managed teams, handled tenant relations, or navigated property inspections to demonstrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role without any hiccups. Plus, it’s super easy!
How to prepare for a job interview at Waymark Property Management LLC.
✨Know Your Stuff
Make sure you brush up on property management laws, especially PA Landlord/Tenant Law and Fair Housing regulations. Being well-versed in these areas will show that you're serious about the role and can handle the responsibilities that come with it.
✨Showcase Your Communication Skills
Since superior communication is key for this position, prepare examples of how you've effectively communicated with tenants, staff, and vendors in the past. Think about specific situations where your communication made a difference.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. You might want to share your methods for tracking goals and ensuring that operations run smoothly, as this is crucial for the Property and Operations Manager role.
✨Emphasise Team Leadership
Highlight your experience in leading teams, especially if you've managed three or more individuals before. Share stories that illustrate your ability to motivate and support your team while achieving operational goals.