At a Glance
- Tasks: Assist customers in financing and insurance while ensuring top-notch service.
- Company: Join Waylands Kia, a family-owned dealership that values its people.
- Benefits: Competitive salary with bonuses, company car, and 31 days holiday.
- Other info: Opportunities for training, career progression, and a diverse work environment.
- Why this job: Make a real impact by helping customers find the best deals.
- Qualifications: Excellent communication skills and automotive showroom experience required.
The predicted salary is between 30000 - 42000 £ per year.
Waylands Volvo, Reading
Due to the continuing success of Waylands we are looking for a Transaction Manager to join the team at our Volvo dealership in Reading. The successful applicant will be an excellent communicator with first‑class presentation skills, strong attention to detail, and automotive showroom experience in a similar position. You will have a complete understanding of what it takes to successfully assist the sales team in constructing and closing deals in a profitable way with a major emphasis on customer satisfaction.
What’s the Role?
This role involves sitting with our customers and making recommendations on and selling finance, insurance products and additional products, whilst working within FCA regulations and company guidelines. You will need to either be FCA accredited or be prepared to become accredited. You will need to develop successful working relationships whilst working in close collaboration with the General Sales Manager, Sales team, and other internal departments to help facilitate the swift delivery of our customers’ vehicles.
What Does a Typical Day Involve?
- Matching customers’ needs to the relevant finance sources.
- Maximising the sales department’s performance through effective lead management and reporting.
- Constructing offers and assisting in closing sales through second facing and ongoing coaching of the sales team.
- Promoting accurate and efficient order processing and timely vehicle deliveries.
- Assisting the Sales Manager in achieving the New Car registration targets and Used Car volume sales, whilst maintaining the highest level of customer satisfaction.
- Financial forecasting.
- Deputising for the Sales Manager as necessary.
What Do You Get in Return?
- 5.5‑day week on a set rota that includes weekends (45 hours per week).
- Basic salary of £26,775 with an OTE up to £61k.
- Company car.
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates for vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pension scheme for eligible staff.
- Life insurance of 3 × salary.
Why Waylands?
Waylands is an independent family‑owned car dealer. We value “our people are at the heart of our success,” a principle that was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation earned through many years of hard work. We like to grow our own talent: we love promoting people and offer a range of development and training. We recruit talent over experience. We are committed to building a diverse workforce and hire great people from a wide variety of backgrounds because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.
Transaction Manager in Reading employer: Waylands
Waylands Kia in Reading is an exceptional employer that prioritises its employees' growth and well-being. With a strong emphasis on customer satisfaction, the company fosters a collaborative work culture where team members are encouraged to develop their skills through training and career progression opportunities. Employees enjoy a competitive salary package, generous holiday allowance, and unique benefits such as discounted vehicle services, all within a supportive family-owned environment that values diversity and talent.
StudySmarter Expert Advice🤫
We think this is how you could land Transaction Manager in Reading
✨Tip Number 1
Get to know the dealership inside out! Research Waylands Kia, their values, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your communication skills! As a Transaction Manager, you'll need to be an excellent communicator. Role-play with a friend or family member to get comfortable discussing finance and insurance products.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Waylands family. Don’t miss out!
We think you need these skills to ace Transaction Manager in Reading
Some tips for your application 🫡
Show Off Your Communication Skills:As a Transaction Manager, you'll need to be an excellent communicator. Make sure your written application reflects this by being clear and concise. Use a friendly tone that showcases your personality while still being professional.
Highlight Your Attention to Detail:We love candidates who pay attention to the little things! Double-check your application for any typos or errors. This not only shows your attention to detail but also your commitment to quality, which is crucial in our industry.
Demonstrate Your Automotive Experience:Make sure to mention any relevant automotive showroom experience you have. We want to see how your background aligns with the role, so include specific examples of how you've assisted sales teams or closed deals in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Waylands Kia and what we stand for!
How to prepare for a job interview at Waylands
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around finance and insurance products. Familiarise yourself with FCA regulations and how they apply to the role. This will show that you're serious about the position and understand the industry.
✨Showcase Your Communication Skills
As a Transaction Manager, you'll need to communicate effectively with customers and the sales team. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your presentation skills.
✨Demonstrate Customer Focus
Prepare examples of how you've previously prioritised customer satisfaction in your work. Think about times when you went above and beyond to meet a customer's needs. This will highlight your commitment to providing excellent service, which is key for this role.
✨Build Relationships
Since collaboration with the sales team and other departments is crucial, think about how you can demonstrate your ability to build strong working relationships. Share past experiences where teamwork led to successful outcomes, showing that you can contribute positively to the dealership's culture.
