At a Glance
- Tasks: Welcome customers, manage calls, and keep the showroom sparkling clean.
- Company: Join Waylands Volvo, a friendly dealership in Swindon.
- Benefits: Earn £12.71/hour, enjoy 31 days holiday, and access training opportunities.
- Other info: Flexible hours with potential for career growth in a supportive environment.
- Why this job: Be the first smile customers see and make their experience unforgettable.
- Qualifications: Great communication skills and a professional appearance are essential.
The predicted salary is between 12 - 13 £ per hour.
Part Time Welcome Host/Receptionist at Waylands Volvo, Swindon. We are looking for a customer focused weekend Receptionist/Welcome Host to join our Volvo dealership in Swindon. This role is more than meeting and greeting or answering the telephone. You are often our customer's first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Duties will include:
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About you:
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours and Benefits:
- Salary: £12.71 per hour.
- 13 hours per week: Saturday 9-5 & Sunday 11-4 with 30 minutes for lunch.
- 31 days holiday per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance of 3x salary.
Receptionist/Showroom Host in Swindon employer: Waylands
Waylands Volvo in Swindon is an exceptional employer, offering a vibrant work culture where customer service excellence is at the forefront. With competitive pay, generous holiday allowances, and a commitment to employee development through training and career progression opportunities, we ensure our team members feel valued and supported. Additionally, our benefits platform and discounts on vehicle parts and servicing make working with us not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Showroom Host in Swindon
✨Tip Number 1
Make sure you know the company inside out! Research Waylands Volvo and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your greeting skills! As a Receptionist/Welcome Host, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with meeting and greeting, and make sure you come across as warm and professional.
✨Tip Number 3
Don’t underestimate the power of body language! When you walk into an interview, smile, maintain eye contact, and have a confident posture. This will help convey your enthusiasm for the role and make a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Waylands team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Receptionist/Showroom Host in Swindon
Some tips for your application 🫡
Show Your Personality:When you're applying for the Receptionist/Welcome Host role, let your personality shine through! We want to see how you can bring warmth and efficiency to the customer experience, so don’t be afraid to show us who you are in your application.
Tailor Your Application:Make sure to tailor your application to highlight your relevant skills and experiences. Mention your excellent communication skills and any previous customer service roles you've had. This will help us see why you're a great fit for our team!
Keep It Professional:While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure your CV is well-presented. First impressions matter, even on paper!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep everything organised. Plus, you’ll get to see more about what we do at Waylands Volvo!
How to prepare for a job interview at Waylands
✨Show Your Personality
As a Receptionist/Showroom Host, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Practice friendly greetings and think about how you can create a welcoming atmosphere, just like you would for customers at Waylands.
✨Know the Company
Do a bit of homework on Waylands Volvo before your interview. Familiarise yourself with their values, services, and what sets them apart in the automotive industry. This will not only impress your interviewers but also help you tailor your responses to align with their customer-focused approach.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare examples that showcase your ability to interact effectively with customers and team members. Think of situations where you’ve successfully handled inquiries or resolved issues, as these will highlight your skills in a practical way.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of being well-presented in a showroom environment.
