At a Glance
- Tasks: Help customers find their dream cars and create an exceptional experience.
- Company: Join a passionate team at Stringers Of Petersfield in the motor retail industry.
- Benefits: Competitive salary, 31 days holiday, and career progression opportunities.
- Other info: Dynamic role with a supportive environment and employee benefits.
- Why this job: Turn your love for cars into a rewarding career with training and growth.
- Qualifications: Excellent communication skills and a full UK driving licence required.
The predicted salary is between 29741 - 29741 £ per year.
Are you fanatical about cars and would like to start a career in the motor retail industry? Do you excel at customer service? Are you brimming with ideas on how to create an exceptional customer experience? We’re currently looking for two Product Specialists to join our dedicated team at our Stringers Of Petersfield site to help customers get excited about our products. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle. You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you would be able to become a fully‑fledged Sales Executive.
Duties Will Include:
- Listening to our customers to help them find the perfect vehicle for them.
- Helping the Marketing team by photographing stock images of our products.
- Preparing the showroom and cars each morning.
- Organising and accompanying customers on test drives.
- Understanding the range of vehicles we stock and the relevant manufacturer.
About You:
- You’ll be an active listener and excellent communicator.
- You will adopt a positive attitude with all customers.
- You’ll get job satisfaction from providing an outstanding service to our customers.
- You’ll have a full UK driving licence.
- You’ll be as happy working on your own initiative as you are in a team.
- You’ll have a thirst for knowledge and a desire to learn.
Salary, Hours And Benefits:
- 5‑day week on a set rota that includes weekends (45 hours per week).
- Salary: £29,741.40.
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- 3 x life insurance.
Product Specialist employer: Waylands
At Stringers Of Petersfield, we pride ourselves on being an exceptional employer in the motor retail industry, offering a vibrant work culture that values customer service and employee development. Our comprehensive training programme ensures that as a Product Specialist, you will not only become an expert in our products but also have clear pathways for career progression, including opportunities to advance to Sales Executive roles. With competitive benefits such as a generous holiday allowance, employee support programmes, and discounted vehicle services, we are committed to fostering a rewarding and supportive environment for all our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your listening skills! As a Product Specialist, you'll need to understand customer needs. Role-play with a friend or family member to sharpen your ability to ask the right questions and listen actively.
✨Tip Number 3
Show your enthusiasm! When you meet potential employers, let your passion for cars and customer service shine through. A positive attitude can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Show Your Passion for Cars:Make sure to highlight your enthusiasm for cars in your application. We want to see that you’re not just looking for a job, but that you genuinely love the motor retail industry and are excited about helping customers find their perfect vehicle.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to customise your CV and cover letter for this role. Mention specific skills or experiences that relate to customer service and how you can contribute to creating an exceptional customer experience at our Stringers Of Petersfield site.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Waylands
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of vehicles the company stocks. Being able to discuss specific models and their features will show your enthusiasm and knowledge about the products, which is crucial for a Product Specialist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you listened actively to customers' needs and how you went above and beyond to ensure their satisfaction. This will demonstrate that you have the right attitude for the role.
✨Practice Active Listening
During the interview, practice active listening by nodding and responding appropriately to the interviewer’s questions. This will not only help you understand their expectations better but also showcase your communication skills, which are essential for this position.
✨Be Ready to Discuss Ideas
Come prepared with ideas on how to enhance the customer experience in the motor retail industry. Whether it’s through innovative marketing strategies or unique customer engagement techniques, sharing your thoughts will highlight your passion for the role and your proactive mindset.
