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- Tasks: Help customers find their dream car and create an exceptional experience.
- Company: Join Waylands Volvo, a family-owned car dealer with a strong reputation.
- Benefits: Competitive salary, 31 days holiday, training opportunities, and employee discounts.
- Why this job: Kickstart your career in the motor retail industry with growth potential.
- Qualifications: Excellent communication skills and a full UK driving licence required.
- Other info: Join a supportive team that values diverse backgrounds and promotes from within.
The predicted salary is between 28571 - 28571 ÂŁ per year.
Waylands Volvo, Newbury
Are you fanatical about cars and would like to start a career in the motor retail industry? Do you excel at customer service? Are you brimming with ideas on how to create an exceptional customer experience? If so, you could be just who we at Waylands Automotive are looking for!
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales. We’re currently looking for a Product Specialist at our Volvo Newbury branch to help customers get excited about our products. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle. You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you would be able to become a fully‑fledged Sales Executive.
Duties Will Include:
- Listening to our customers to help them find the perfect vehicle for them.
- Helping the Marketing team by photographing stock images of our products.
- Preparing the showroom and cars each morning.
- Organising and accompanying customers on test drives.
- Understanding the range of vehicles we stock and the relevant manufacturer.
About You:
- You’ll be an active listener and excellent communicator.
- You will adopt a positive attitude with all customers.
- You’ll get job satisfaction from providing an outstanding service to our customers.
- You’ll have a full UK driving licence.
- You’ll be as happy working on your own initiative as you are in a team.
- You’ll have a thirst for knowledge and a desire to learn.
Salary, Hours And Benefits:
- 5‑day week on a set rota that includes weekends (45 hours per week).
- Salary: ÂŁ28,571.40.
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- 3 x life insurance.
Why Waylands?
Waylands are an independent family‑owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.
Product Specialist in Newbury employer: Waylands
Contact Detail:
Waylands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in Newbury
✨Tip Number 1
Get to know the company inside out! Research Waylands Volvo and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your listening skills! As a Product Specialist, you'll need to connect with customers and understand their needs. Role-play with friends or family to hone your ability to ask the right questions and actively listen to responses.
✨Tip Number 3
Show off your passion for cars! When you get the chance to chat with the team or during interviews, share your enthusiasm for vehicles and how you can contribute to creating an exceptional customer experience. Your excitement can be contagious!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Waylands family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Product Specialist in Newbury
Some tips for your application 🫡
Show Your Passion for Cars: Make sure to express your enthusiasm for cars in your application. We want to see that you’re not just looking for any job, but that you’re genuinely excited about the motor retail industry and helping customers find their perfect vehicle.
Highlight Your Customer Service Skills: Since customer service is key for us, share specific examples of how you've excelled in this area. Whether it’s through previous jobs or personal experiences, let us know how you’ve gone above and beyond to create exceptional customer experiences.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Show us who you are and what makes you unique – we love diverse views and ideas!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team at Waylands!
How to prepare for a job interview at Waylands
✨Know Your Products Inside Out
As a Product Specialist, you'll need to be the go-to person for all things Volvo. Make sure you research the range of vehicles Waylands offers, including their features and benefits. This knowledge will not only impress your interviewers but also help you answer customer queries effectively.
✨Showcase Your Customer Service Skills
Waylands values outstanding customer service, so be prepared to share examples of how you've excelled in this area. Think of specific situations where you went above and beyond for a customer, and how that experience can translate into helping customers find their perfect vehicle.
✨Demonstrate Your Passion for Cars
Your enthusiasm for cars should shine through during the interview. Share your personal experiences with vehicles, whether it's a favourite model or a memorable road trip. This passion will resonate with the interviewers and show that you're genuinely excited about the role.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're serious about your future at Waylands and eager to learn more about how you can contribute to their success.
