Waylands Volvo, Havant
Are you a natural motivator and leader of people, with a love of cars and a desire to get to know our customers? You could be the fit for our well-established Volvo showroom in Havant. Waylands is a successful and growing motor retail group with 15 representation points across the Thames Valley, M4 corridor, and South Wales.
What's the Role?
We are looking for a Sales Manager to join Waylands to lead our sales team at our Volvo dealership in Havant. This role requires you to use your sales management experience to lead the team in providing a high-quality service for our customers. Reporting to the General Manager, this role offers the chance to join a leading automotive retail group with an excellent reputation.
What does a typical day involve?
- Managing the team of Sales Executives and the Transaction Manager.
- Leading and motivating the team to meet sales targets for new and used vehicles, finance and insurance products.
- Liaising with customers face-to-face and by phone/email.
- Marketing vehicles and services on offer in the dealership and online, liaising with the marketing and digital sales teams to ensure accuracy and seamlessness.
- Maintaining consistently high customer satisfaction index scores.
- Handling any customer complaints efficiently and effectively.
- Maintaining and tracking KPIs.
- Ensuring all sales are FCA compliant in conjunction with the Transaction Manager.
- Second-facing when required to close deals.
- Underwriting part exchanges.
- Preparing stock to company standards.
- Maintaining showroom and forecourt presentation to the highest standard.
Qualifications
Our preferred candidate will have previous experience as a sales leader within the automotive industry.
- Excellent relationship building skills with internal and external stakeholders.
- Ability to lead and motivate a team to meet their targets.
- A calm and professional manner.
- Ability to manage and continually develop a sales team.
- Skill in building and maintaining customer relationships.
- Desire to maximise sales opportunities.
- Excellent, clear communication with line managers, colleagues and customers.
- Excellent product knowledge.
Benefits
- 5-day week on a set rota that includes weekends (45 hours per week).
- Salary of £50k with an OTE of £70k.
- Company car.
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance at 3x annual salary.
