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- Tasks: Welcome customers, manage calls, and keep the showroom sparkling.
- Company: Join Waylands Volvo, a family-owned dealership with a winning culture.
- Benefits: Competitive salary, 31 days holiday, and career growth opportunities.
- Why this job: Be the first impression for customers and make their experience unforgettable.
- Qualifications: Great communication skills and a friendly personality are essential.
- Other info: Flexible hours available; we value diversity and promote from within.
The predicted salary is between 29741 - 29741 ÂŁ per year.
Part Time or Full-Time Welcome Host/Receptionist at Waylands Volvo, Oxford. We are looking for a customer focused Receptionist/Welcome Host to join our busy Volvo dealership in Gloucester. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role. We’re seeking either a full-time team member or individuals interested in part-time roles through a job-sharing arrangement.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
Duties Will Include:
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About You:
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours And Benefits:
- Full-Time Salary: ÂŁ29,741.40 per annum.
- Hours: 8:00am – 6:00pm (45 hours) or part-time hours between two individuals.
- 31 days holiday per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance of 3x salary.
Why Waylands?
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.
Receptionist/Showroom Host in Gloucester employer: Waylands
Contact Detail:
Waylands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Showroom Host in Gloucester
✨Tip Number 1
First impressions matter, so when you walk into that dealership, make sure you’re dressed to impress! A smart appearance shows you take the role seriously and are ready to represent Waylands with pride.
✨Tip Number 2
Practice your greeting and communication skills before the interview. You want to come across as warm and welcoming, just like the first-class customer experience Waylands is known for. A friendly smile goes a long way!
✨Tip Number 3
Be prepared to discuss how you handle various customer scenarios. Think of examples where you’ve gone above and beyond to help someone. This will show that you’re not just about answering phones but truly care about the customer experience.
✨Tip Number 4
Don’t forget to check out our website for any additional information about Waylands and the role. It’ll help you tailor your conversation during the interview and show that you’re genuinely interested in being part of our team!
We think you need these skills to ace Receptionist/Showroom Host in Gloucester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and enthusiasm. Remember, you're applying for a role where first impressions matter!
Tailor Your Application: Make sure to tailor your application to the Receptionist/Welcome Host role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. A polished application reflects your attention to detail, which is key in this role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Waylands
✨Show Your Personality
As a Receptionist/Showroom Host, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Practice friendly greetings and think about how you can create a welcoming atmosphere, just like you would for customers at Waylands.
✨Know the Company
Do a bit of homework on Waylands Volvo before your interview. Familiarise yourself with their values, such as putting people at the heart of their success. This will not only show your interest but also help you align your answers with what they value in their team members.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your skills. Think of examples where you've effectively communicated with customers or colleagues. You might even want to practice answering common interview questions out loud to ensure you come across as clear and professional.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of being well-presented in a showroom environment.