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For Companies At a Glance
- Tasks: Lead a dynamic sales team and drive customer satisfaction in a thriving Volvo dealership.
- Company: Join Waylands, an award-winning family-owned car dealer with a strong reputation.
- Benefits: Competitive salary, company car, generous holiday, and career development opportunities.
- Why this job: Be part of a supportive team that values your growth and success in the automotive industry.
- Qualifications: Experience in sales leadership and excellent relationship-building skills are essential.
- Other info: Enjoy a vibrant work culture focused on diversity and personal development.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Overview
General Sales Manager – Volvo Gloucester
Are you a natural motivator and leader of people, with a love of cars and a desire to get to know our customers?
If so … you could be just who Waylands are looking for to join our well-established Volvo showroom in Gloucester.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
What’s the Role?
We are looking for a Sales Manager to join Waylands Group and lead our sales team at our Volvo dealership in Gloucester. This role will see you use your sales management experience to lead the team in providing a high-quality service for our customers. Reporting to the General Manager, this role offers the chance to join a leading automotive retail group with an excellent reputation.
What does a typical day involve?
- Managing the team of Sales Executives and the Transaction Manager.
- Leading and motivating the team to meet sales targets on new and used vehicles and finance and insurance products.
- Liaising with customers, both face-to-face and by phone/email.
- Working to market vehicles and services on offer in the dealership and online, liaising with the marketing and digital sales teams to ensure this is accurate and seamless.
- Ensuring customer satisfaction index scores are consistently high.
- Handling any customer complaints in an efficient and effective way.
- Maintaining and tracking KPI’s.
- Ensuring all sales completed are FCA compliant in conjunction with the Transaction Manager.
- 2nd facing when required to close deal.
- Underwriting part exchanges.
- Ensuring stock is prepared to company standards.
- Ensuring showroom and forecourt presentation is always to a high standard.
Who Are We Looking For?
Preferred
Our preferred candidate will have previous experience as a sales leader within the automotive industry. In addition to your experience, you will demonstrate the following:
- Excellent relationship building skills with internal and external stakeholders
- Ability to lead and motivate a team to meet their targets
- A calm and professional manner
- Ability to manage and continually develop a sales team
- A skill in building and maintaining customer relationships
- A desire to maximise sales opportunities
- Excellent, clear communication with line managers, colleagues and customers
- Excellent product knowledge
What Do You Get In Return?
- 5-day week on a set rota that includes weekends (45 hours per week).
- OTE of up to ÂŁ75,000 depending on experience.
- Company Car
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover)
- Benefits platform with employee support programme
- Discounted rates of vehicle parts and servicing
- Opportunities for training and career progression
- Contributory pensions scheme for eligible staff
- Life insurance at 3 x annual salary
Why Waylands?
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.
Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.
We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.
We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.
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General Sales Manager employer: Waylands
Contact Detail:
Waylands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager
✨Tip Number 1
Get to know the company inside out! Research Waylands Group, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of General Sales Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and reiterate your enthusiasm for the role.
We think you need these skills to ace General Sales Manager
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Share any personal experiences or stories that highlight your enthusiasm for the automotive industry. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Your Leadership Skills: As a General Sales Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Use specific examples of how you've motivated teams in the past and achieved sales targets. We’re all about strong leaders who can inspire others!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with what we’re looking for at Waylands, especially in terms of customer relationships and sales management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team at Waylands!
How to prepare for a job interview at Waylands
✨Know Your Stuff
Make sure you brush up on your knowledge of Volvo and the automotive industry. Familiarise yourself with their latest models, features, and any recent news. This will show that you're genuinely interested and can engage in meaningful conversations about the brand.
✨Showcase Your Leadership Skills
As a General Sales Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to build relationships and drive results, as this is key for the role.
✨Customer-Centric Mindset
Waylands values customer satisfaction highly. Be ready to discuss how you've handled customer complaints in the past and what strategies you've implemented to ensure high customer satisfaction scores. This will demonstrate your commitment to providing excellent service.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Waylands. This not only shows your interest but also helps you assess if the company is the right fit for you.