At a Glance
- Tasks: Welcome customers and create a fantastic first impression at our Volvo dealership.
- Company: Join Waylands, a family-owned car dealer with a strong reputation for quality service.
- Benefits: Earn £12.71 per hour, enjoy 31 days holiday, and access training opportunities.
- Other info: Flexible hours with potential for career growth in a supportive environment.
- Why this job: Be part of a winning team that values its people and promotes from within.
- Qualifications: Great communication skills, team player, and comfortable with Microsoft Office.
The predicted salary is between 26400 - 26400 £ per year.
We are looking for a customer focused weekend Receptionist/Welcome Host to join our Volvo dealership in Swindon. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
Duties:- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
- Salary: £12.71 per hour.
- 13 hours per week, Saturday 9‑5 & Sunday 11‑4 with 30 minutes for lunch.
- 31 days holiday per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance of 3× salary.
Waylands are an independent family‑owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger.
Receptionist/Showroom Host in Swindon employer: Waylands Automotive Limited
Waylands Volvo in Swindon is an exceptional employer that prioritises its people, offering a supportive and inclusive work culture where employees are valued and encouraged to grow. With competitive pay, generous holiday allowances, and a commitment to training and career progression, we ensure our team members thrive both personally and professionally. As a family-owned business recognised for outstanding customer service, we foster a warm environment that celebrates diversity and promotes from within, making it a rewarding place to build your career.
Contact Details:
Waylands Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Showroom Host in Swindon
✨Tip Number 1
First impressions matter, so when you walk into that showroom, make sure you’re dressed to impress! A smart appearance shows you take the role seriously and are ready to represent Waylands with pride.
✨Tip Number 2
Practice your greeting skills! You’ll be the face of the dealership, so rehearse a warm and welcoming introduction. A friendly smile and a confident tone can set the right mood for customers as soon as they step in.
✨Tip Number 3
Brush up on your communication skills. Being able to listen and respond effectively is key in this role. Think about how you can engage with customers and make their experience memorable, whether it’s through a chat or answering their queries.
✨Tip Number 4
Don’t forget to show your enthusiasm for the brand! Research Volvo and Waylands, and be ready to share what excites you about the company. This passion can really shine through during your interactions and help you stand out from the crowd.
We think you need these skills to ace Receptionist/Showroom Host in Swindon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and enthusiasm. Remember, you're applying for a role where first impressions matter!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. A polished application reflects your attention to detail, which is key for this role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company and what we stand for while you’re at it!
How to prepare for a job interview at Waylands Automotive Limited
✨Show Your Personality
As a Receptionist/Showroom Host, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Practice friendly greetings and think about how you can create a welcoming atmosphere, just like you would for customers at Waylands.
✨Know the Company
Do a bit of homework on Waylands and its values. Understanding their commitment to customer service and employee development will help you align your answers with what they’re looking for. Mention specific examples of how you embody these values in your previous roles.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your skills. Think of scenarios where you’ve effectively communicated with customers or team members. Practise clear and concise responses to common interview questions to demonstrate your professionalism.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and ensure you look well-presented for the interview. This not only shows respect for the interviewers but also reflects the professional image you’ll need to maintain at Waylands.
