At a Glance
- Tasks: Welcome customers and create a fantastic first impression at our Volvo dealership.
- Company: Join Waylands, an award-winning family-owned car dealer with a strong team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for training and career growth.
- Other info: Flexible shifts on weekends with a supportive work environment.
- Why this job: Be the face of our dealership and make every customer's visit memorable.
- Qualifications: Great communication skills, a friendly attitude, and a team player mindset.
The predicted salary is between 8591 - 8591 £ per year.
We are looking for a customer focused Weekend Receptionist/Welcome Host to join our Volvo dealership in Reading. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first‑class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Duties:
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About you:
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours and Benefits:
- Salary: £8,591.96 per annum (approximately £12.71 per hour).
- Hours: Saturdays & Sundays, 13 hours per week.
- Pro‑rata holiday: 31 days per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pension scheme for eligible staff.
- Life insurance of 3x salary.
Why Waylands?
Waylands is an independent family‑owned car dealer. We value “our people are at the heart of our success” and recently won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the pride we have in our company are the reasons for our glowing reputation earned through many years of hard work. We love promoting talent, offering development and training, and recruiting based on potential rather than experience. We are committed to building a diverse workforce, hiring people from a wide variety of backgrounds, because diverse views strengthen our company.
Weekend Receptionist/Welcome Host in Reading employer: Waylands Automotive Limited
Waylands is an exceptional employer that prioritises its people, offering a supportive and inclusive work culture where every team member is valued. As a Weekend Receptionist/Welcome Host at our Reading dealership, you will enjoy competitive pay, generous holiday allowances, and opportunities for professional growth through training and development. Our family-owned ethos ensures a warm environment, making it a rewarding place to contribute to our award-winning customer service.
Contact Details:
Waylands Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist/Welcome Host in Reading
✨Tip Number 1
First impressions matter, so when you walk into that dealership, make sure you’re well presented and ready to shine. Smile, be warm, and show your personality – it’s all about making customers feel welcome!
✨Tip Number 2
Practice your communication skills! Whether it’s answering the phone or chatting with customers, being clear and friendly is key. We recommend role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Don’t forget to showcase your teamwork skills! Being a Weekend Receptionist means working closely with others, so highlight your ability to collaborate and support your colleagues during the interview.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Weekend Receptionist/Welcome Host in Reading
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, you're applying for a role where first impressions matter!
Tailor Your Application:Make sure to tailor your application specifically for the Weekend Receptionist/Welcome Host role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Professional:While we love a friendly tone, it’s important to maintain professionalism in your application. Use clear language, check your spelling and grammar, and make sure your formatting is neat. A polished application reflects your attention to detail, which is key in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and you’ll be on your way to potentially joining our fantastic team!
How to prepare for a job interview at Waylands Automotive Limited
✨Show Your Personality
As a Weekend Receptionist/Welcome Host, your personality is key! Make sure to let your warmth and enthusiasm shine through during the interview. Practice friendly greetings and think about how you can make customers feel welcome right from the start.
✨Know the Company
Do a bit of homework on Waylands Volvo. Familiarise yourself with their values and recent achievements, like winning the AM Dealer Group of the Year award. This shows that you’re genuinely interested in the company and can help you connect your answers to their mission.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your skills. Think of examples where you've effectively communicated with customers or team members. Practising common interview questions can help you articulate your thoughts clearly.
✨Dress to Impress
First impressions matter, especially in a customer-facing role. Dress smartly and ensure you look well-presented for the interview. This not only reflects your professionalism but also aligns with the image Waylands wants to project to its customers.
