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- Tasks: Welcome customers, manage calls, and keep our showroom sparkling clean.
- Company: Join a family-owned car dealership with a strong reputation for service.
- Benefits: Competitive pay, holiday allowance, training opportunities, and employee discounts.
- Why this job: Be the friendly face of Waylands and make a lasting impression on customers.
- Qualifications: Great communication skills and a professional appearance are essential.
- Other info: Flexible hours with potential for career growth in a supportive environment.
We are looking for a customer focused Receptionist/Welcome Host to join our busy Volvo dealership in Oxford. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and we’re looking for someone who takes pride in delivering a first-class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
Responsibilities- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
- Salary: ÂŁ3,174.60 per annum, (ÂŁ12.21 per hour).
- Hours: Sunday (11am to 4pm) 5 hours per week.
- A pro-rata percentage of 31 days holiday per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance of 3x salary.
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.
Administrative and Closing Details- Ref: WR
- Closing Date: 07/04/2026
- Location: Waylands Volvo Oxford
- Application notes: You can view our applicant privacy notice here. If you have a question or query, contact our customer services team today. We welcome diverse applicants and are committed to building an inclusive workforce.
Weekend Welcome Host/Receptionist in Oxford employer: Waylands Automotive Limited
Contact Detail:
Waylands Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Welcome Host/Receptionist in Oxford
✨Tip Number 1
Make sure you research Waylands and their values before your interview. Knowing about their commitment to customer service and employee development will help you stand out as a candidate who truly fits their culture.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Welcome Host, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with greeting and engaging with people.
✨Tip Number 3
Dress to impress! Since you'll be representing Waylands, make sure you look well-presented and professional. A smart appearance can make a great first impression on both the interviewers and future customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Waylands team.
We think you need these skills to ace Weekend Welcome Host/Receptionist in Oxford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and enthusiasm. Remember, you're applying for a role where first impressions matter!
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Keep It Professional: While we love a friendly tone, remember to keep it professional too. Use clear language and check your spelling and grammar. A polished application reflects your attention to detail, which is super important for a Receptionist/Welcome Host.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Waylands Automotive Limited
✨Know the Company
Before your interview, take some time to research Waylands and their values. Understanding their commitment to customer service and their reputation in the industry will help you align your answers with what they’re looking for.
✨Show Your Personality
As a Welcome Host, your personality is key! Be warm and approachable during the interview. Share examples of how you've created a positive experience for customers in the past, as this will demonstrate that you can bring that same energy to the role.
✨Practice Common Questions
Prepare for common interview questions related to customer service and teamwork. Think about scenarios where you’ve had to handle difficult situations or work collaboratively with others, and be ready to discuss them clearly and confidently.
✨Dress to Impress
Since you’ll be the first impression for customers, make sure to dress smartly for your interview. A professional appearance shows that you take the role seriously and understand the importance of being well-presented in a customer-facing position.