At a Glance
- Tasks: Welcome customers and create a fantastic first impression at our Volvo dealership.
- Company: Join Waylands, a family-owned car dealer with a strong reputation for excellence.
- Benefits: Earn £12.71 per hour, enjoy 31 days holiday, and access training opportunities.
- Other info: Flexible hours with potential for career growth in a supportive environment.
- Why this job: Be the face of our dealership and help shape customer experiences every day.
- Qualifications: Great communication skills, team player, and comfortable with Microsoft Office.
The predicted salary is between 26400 - 26400 £ per year.
We are looking for a customer focused morning Receptionist/Welcome Host to join our Volvo dealership in Oxford. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.
Duties will include:
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About you:
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours and Benefits:
- Salary: £12.71 per hour.
- 27.5 hours per week, Mon-Fri 8:00am – 14:00pm.
- 31 days holiday per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- Life insurance of 3x salary.
Why Waylands?
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger.
Showroom Host/Receptionist in Oxford employer: Waylands Automotive Limited
Waylands is an exceptional employer, renowned for its commitment to delivering a first-class customer experience while fostering a supportive and inclusive work environment. As a family-owned dealership in Oxford, we prioritise the growth and development of our employees, offering extensive training opportunities and a generous benefits package, including 31 days of holiday and a contributory pension scheme. Join us and be part of a team that values your contributions and celebrates diversity, all while enjoying the satisfaction of being the welcoming face of our award-winning dealership.
Contact Details:
Waylands Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host/Receptionist in Oxford
✨Tip Number 1
First impressions matter, so when you walk into that showroom for your interview, make sure you’re looking sharp and ready to impress. Smile, be friendly, and show off that warm personality we know you have!
✨Tip Number 2
Practice your communication skills! You’ll be the face of the dealership, so think about how you can engage with customers effectively. Role-play with a friend or family member to get comfortable with greeting and assisting visitors.
✨Tip Number 3
Don’t forget to showcase your team spirit! During your interview, share examples of how you’ve worked well in a team before. We love candidates who can collaborate and contribute to a positive atmosphere.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Waylands family. Let’s get you that job!
We think you need these skills to ace Showroom Host/Receptionist in Oxford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and enthusiasm. Remember, you're applying for a role where first impressions matter!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service skills and any relevant experience that shows you can deliver that first-class customer experience we’re after. It’s all about showing us why you’d be a great fit!
Keep It Professional:While we love personality, it’s also important to maintain a professional tone in your application. Use clear language, check your spelling and grammar, and make sure your formatting is neat. A polished application reflects your attention to detail!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re serious about joining our team at Waylands!
How to prepare for a job interview at Waylands Automotive Limited
✨Know the Company
Before your interview, take some time to research Waylands and their values. Understand their commitment to customer service and how they pride themselves on being a family-owned business. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Showroom Host/Receptionist, your personality is key! Be warm and approachable during the interview. Practice a friendly greeting and think about how you can convey your enthusiasm for providing excellent customer service. Remember, first impressions matter!
✨Demonstrate Communication Skills
Since this role requires excellent communication skills, prepare to showcase yours. Think of examples where you've effectively communicated with customers or team members. You might even want to role-play common scenarios, like answering the phone or greeting a visitor, to demonstrate your professionalism.
✨Dress to Impress
Make sure you present yourself well for the interview. Dress smartly and ensure your appearance reflects the professional image that Waylands upholds. A polished look will not only boost your confidence but also reinforce the impression that you take pride in your work.
