At a Glance
- Tasks: Help customers find their dream car and create an exceptional experience.
- Company: Join Waylands Automotive, a family-owned dealership with a strong reputation.
- Benefits: Competitive salary, 31 days holiday, training opportunities, and employee discounts.
- Other info: Diverse team culture focused on personal development and promoting from within.
- Why this job: Start your career in the motor retail industry with growth potential and hands-on training.
- Qualifications: Excellent communication skills and a full UK driving licence required.
The predicted salary is between 29741 - 29741 £ per year.
Are you fanatical about cars and would like to start a career in the motor retail industry? Do you excel at customer service? Are you brimming with ideas on how to create an exceptional customer experience? If so, you could be just who we at Waylands Automotive are looking for!
We’re currently looking for a Product Specialist to join our dedicated team at our Volvo dealership in Gloucester to help customers get excited about our products. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle. You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you would be able to become a fully-fledged Sales Executive.
Duties will include:
- Listening to our customers to help them find the perfect vehicle for them.
- Helping the Marketing team by photographing stock images of our products.
- Preparing the showroom and cars each morning.
- Organising and accompanying customers on test drives.
- Understanding the range of vehicles we stock and the relevant manufacturer.
About You:
- You’ll be an active listener and excellent communicator.
- You will adopt a positive attitude with all customers.
- You’ll get job satisfaction from providing an outstanding service to our customers.
- You’ll have a full UK driving licence.
- You’ll be as happy working on your own initiative as you are in a team.
- You’ll have a thirst for knowledge and a desire to learn.
Salary, Hours and Benefits:
- Mon-Fri 08:30-18:00, Saturday 08:30-17:00, with a day off in lieu (45 hours).
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- 3 x life insurance.
Why Waylands?
Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running. Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work. We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.
Vehicle Product Specialist - Training & Growth Path in Gloucester employer: Waylands Automotive Limited
Waylands Automotive is an exceptional employer that prioritises the growth and development of its employees, offering a structured training programme for aspiring Vehicle Product Specialists. Located in Gloucester, our family-owned dealership fosters a supportive work culture where diverse ideas are valued, and employees are encouraged to progress through various levels of expertise, ultimately leading to rewarding career opportunities. With competitive benefits, including generous holiday allowances and a contributory pension scheme, we ensure our team members feel valued and motivated to deliver outstanding customer service.
Contact Details:
Waylands Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Product Specialist - Training & Growth Path in Gloucester
✨Tip Number 1
Get to know the company inside out! Research Waylands Automotive, their values, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating exceptional experiences, think of scenarios where you can demonstrate your listening and communication skills. Role-playing with a friend can be super helpful!
✨Tip Number 3
Show off your passion for cars! Whether it's through social media or in conversations, let your enthusiasm shine. Share your thoughts on the latest models or trends in the automotive industry to connect with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waylands family. We can’t wait to see your application!
We think you need these skills to ace Vehicle Product Specialist - Training & Growth Path in Gloucester
Some tips for your application 🫡
Show Your Passion for Cars:When you're writing your application, let your love for cars shine through! Share any experiences or stories that highlight your enthusiasm for the automotive world. We want to see that you’re not just looking for a job, but that you genuinely care about the products you'll be representing.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for. A personal touch goes a long way in showing us you’re serious about joining our team!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s your communication style or your unique experiences, we want to get to know the real you. Remember, we’re looking for great people, not just great qualifications!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Waylands Automotive Limited
✨Know Your Cars
Brush up on the latest models and features of Volvo vehicles. Being able to discuss specific cars and their benefits will show your passion for the industry and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you listened to customers' needs and went above and beyond to ensure their satisfaction, as this is crucial for the role.
✨Demonstrate Your Enthusiasm for Learning
Express your eagerness to grow within the company and take advantage of the training opportunities available. Discuss how you plan to stay updated on automotive trends and product knowledge, which aligns with the company's commitment to development.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking relevant questions. This will not only demonstrate your communication skills but also show that you value their input, which is key in a customer-facing role.
