Service Advisor – Customer Care, Growth & Benefits in Bicester
Service Advisor – Customer Care, Growth & Benefits

Service Advisor – Customer Care, Growth & Benefits in Bicester

Bicester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face for customers and help them with their vehicle needs.
  • Company: Join a family-owned automotive retailer that truly values its team.
  • Benefits: Earn £30k plus bonuses, with training and growth opportunities.
  • Why this job: Make a difference in customer experiences while developing your career.
  • Qualifications: Positive attitude and great communication skills; 2 years of experience preferred.
  • Other info: Work in a supportive environment with a focus on personal development.

The predicted salary is between 24000 - 36000 £ per year.

A leading automotive retailer in Bicester is seeking a Service Advisor to act as the liaison between customers and technicians.

Responsibilities include:

  • Greeting customers
  • Scheduling appointments
  • Conveying vehicle issues accurately

The ideal candidate has a positive attitude, exceptional communication skills, and at least 2 years of relevant experience.

The role offers a salary of £30k plus bonuses and opportunities for training and professional growth.

Join a family-owned business that values its people!

Service Advisor – Customer Care, Growth & Benefits in Bicester employer: Waylands Automotive Limited

Join a family-owned automotive retailer in Bicester that prioritises its employees' well-being and professional development. With a supportive work culture, competitive salary of £30k plus bonuses, and ample training opportunities, this company is dedicated to fostering growth and ensuring a rewarding experience for all team members. Be part of a team that values communication and collaboration, making it an excellent place for those looking to make a meaningful impact in customer care.
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Contact Detail:

Waylands Automotive Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor – Customer Care, Growth & Benefits in Bicester

Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them better. Plus, it shows you're genuinely interested in being part of their family!

Tip Number 2

Practice your communication skills! As a Service Advisor, you'll need to convey information clearly. Try role-playing with a friend or family member to get comfortable with discussing vehicle issues and customer concerns.

Tip Number 3

Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.

Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Service Advisor – Customer Care, Growth & Benefits in Bicester

Customer Service Skills
Communication Skills
Scheduling Skills
Problem-Solving Skills
Attention to Detail
Technical Knowledge of Vehicles
Positive Attitude
Experience in Automotive Industry
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the automotive industry.

Tailor Your Experience: Make sure to highlight your relevant experience in customer care and communication. We’re looking for someone with at least 2 years in a similar role, so connect the dots between your past jobs and what we need!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, clarity is key!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Waylands Automotive Limited

Know the Company Inside Out

Before your interview, do some research on the automotive retailer. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their family-owned business.

Showcase Your Communication Skills

As a Service Advisor, you'll need to communicate clearly with both customers and technicians. During the interview, practice articulating your thoughts and experiences. Use examples from your past roles where you successfully conveyed complex information or resolved customer issues to demonstrate your exceptional communication skills.

Prepare for Role-Specific Questions

Expect questions that relate directly to the responsibilities of a Service Advisor. Think about scenarios where you've greeted customers, scheduled appointments, or dealt with vehicle issues. Prepare specific examples that highlight your relevant experience and how you can contribute to their customer care and growth.

Exude Positivity and Enthusiasm

A positive attitude is key in customer-facing roles. Make sure to convey your enthusiasm for the position and the company during the interview. Smile, maintain eye contact, and express your eagerness to join their team. This will help you stand out as a candidate who aligns with their values and culture.

Service Advisor – Customer Care, Growth & Benefits in Bicester
Waylands Automotive Limited
Location: Bicester
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