At a Glance
- Tasks: Help customers find their dream car and create an exceptional experience.
- Company: Join Waylands Automotive, a passionate team at our Volvo dealership.
- Benefits: Enjoy competitive salary, 31 days holiday, and career progression opportunities.
- Other info: Dynamic work environment with a focus on customer satisfaction and teamwork.
- Why this job: Turn your love for cars into a rewarding career with training and growth.
- Qualifications: Excellent communication skills and a full UK driving licence required.
The predicted salary is between 29741 - 29741 £ per year.
Are you fanatical about cars and would like to start a career in the motor retail industry? Do you excel at customer service? Are you brimming with ideas on how to create an exceptional customer experience? If so, you could be just who we at Waylands Automotive are looking for! We’re currently looking for a Product Specialist to join our dedicated team at our Volvo dealership in Gloucester to help customers get excited about our products. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle. You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you would be able to become a fully‑fledged Sales Executive.
Duties will include:
- Listening to our customers to help them find the perfect vehicle for them.
- Helping the Marketing team by photographing stock images of our products.
- Preparing the showroom and cars each morning.
- Organising and accompanying customers on test drives.
- Understanding the range of vehicles we stock and the relevant manufacturer.
About You:
- You’ll be an active listener and excellent communicator.
- You will adopt a positive attitude with all customers.
- You’ll get job satisfaction from providing an outstanding service to our customers.
- You’ll have a full UK driving licence.
- You’ll be as happy working on your own initiative as you are in a team.
- You’ll have a thirst for knowledge and a desire to learn.
Salary, Hours and Benefits:
- Mon-Fri 08:30-18:00, Saturday 08:30-17:00, with a day off in lieu (45 hours).
- 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pensions scheme for eligible staff.
- 3 x life insurance.
Location: Waylands Volvo, Gloucester.
Closing Date: 16/06/2026
Salary: £29,741.40
Automotive Product Specialist employer: Waylands Automotive Limited
Waylands Automotive is an exceptional employer that fosters a vibrant work culture centred around passion for cars and outstanding customer service. Located in Gloucester, our Volvo dealership offers comprehensive training programmes that empower employees to advance their careers from Product Specialist to Sales Executive, alongside generous benefits such as 31 days of holiday, a contributory pension scheme, and employee support initiatives. Join us to be part of a dedicated team where your ideas and enthusiasm for creating remarkable customer experiences are valued and rewarded.
Contact Details:
Waylands Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Product Specialist
✨Tip Number 1
Get to know the company inside out! Research Waylands Automotive and their products. This way, when you walk in for an interview, you can show off your knowledge and passion for cars, which will definitely impress them.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when discussing how you can create an exceptional customer experience during your interview.
✨Tip Number 3
Don’t forget to showcase your enthusiasm! When you’re talking about cars, let your passion shine through. Employers love candidates who are genuinely excited about the role and the products they’ll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Waylands Automotive. So, what are you waiting for? Get that application in!
We think you need these skills to ace Automotive Product Specialist
Some tips for your application 🫡
Show Your Passion for Cars:Make sure to highlight your love for cars in your application. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the automotive industry and helping customers find their perfect vehicle.
Tailor Your Application:Don’t just send out the same application everywhere. Take the time to tailor your CV and cover letter to reflect the skills and experiences that match what we’re looking for in a Product Specialist. It shows us you care!
Highlight Customer Service Skills:Since customer service is key for this role, make sure to showcase any relevant experience you have. Whether it’s in retail or another field, let us know how you’ve gone above and beyond to create exceptional experiences for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Waylands Automotive Limited
✨Know Your Cars
Brush up on the latest Volvo models and their features. Being able to discuss specifics will show your passion for cars and help you connect with the interviewers, who are likely just as enthusiastic about vehicles as you are.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you listened to customers' needs and went above and beyond to ensure their satisfaction—this is key for a role focused on creating an outstanding customer experience.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewers are saying. Nod, ask clarifying questions, and summarise their points to show you’re engaged and ready to help customers find their perfect vehicle.
✨Be Ready to Learn
Express your eagerness to learn and grow within the company. Mention your interest in the training programme and how you see yourself progressing through the levels. This shows that you’re committed to your career and excited about the opportunities ahead.
