Senior Product Performance Associate Office: United Kingdom

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

About the role

We’re growing our Product Performance team! You'll own the ideation and modelling of new global product ideas. Reporting to the Product Performance Lead, this role will take ideas from initial concept through to large-scale delivery, shaping the future of our product portfolio.

Key Responsibilities

• Commercial Strategy - helping to set the commercial direction of the business, and prioritising the new initiatives and special projects Cleo will focus on.
• Product improvement - work hand in hand with our product teams to improve our product development process.
• Partnerships - assist in negotiation processes and provide insights to improve products and facilitate global growth.
• Complex modeling - construct, scale, maintain, and effectively communicate intricate models that guide expansion efforts and enable data-driven choices.
• Best practice - develop and promote best analytical practice within Cleo.

What are we looking for?

• Minimum 2-4 Years' Experience - demonstrated experience within a top-tier consultancy, investment bank, or venture fund.
• Independent Initiative - demonstrated ability and enthusiasm for autonomously conceiving and executing projects.
• Financial Modelling Expertise - proficiency in designing and managing complex financial models.
• Problem-solving Acumen - evident aptitude for solving intricate, open-ended challenges with innovative solutions.
• Quick Learner - capacity to rapidly grasp novel concepts and approach problems with a results-driven mindset, even in unfamiliar domains.
• Collaborative Mindset - ability to collaborate effectively with diverse stakeholders, leveraging their varied experiences and competencies.
• Technical Proficiency - ideally, strong familiarity with SQL and/or experience with Python.
• Interest in AI - demonstrated familiarity with LLMs and generative AI.

What do you get for all your hard work?

• A competitive compensation package (80k base + equity) with reviews every 6 months.
• Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility: We treat you as humans first, employees second. This means all the usual perks but it also means flexibility.
• Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-3 times a week.

Other benefits

• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo).
• 6% employer-matched pension in the UK.
• Company-wide performance reviews every 6 months.
• Generous pay increases for high-performers and high-growth team members.
• Equity top-ups for team members getting promoted.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years at Cleo.
• Regular socials and activities, online and in-person.
• Online mental health support via Spill.

Welcoming Everyone

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.