At a Glance
- Tasks: Support daily office operations and create a welcoming environment for all team members.
- Company: Join Cleo, a fast-growing fintech unicorn on a mission to change money management.
- Benefits: Competitive pay, flexible working, generous leave, and health benefits.
- Other info: Great career growth opportunities and a supportive, inclusive culture.
- Why this job: Be part of a dynamic team making a real impact in the fintech space.
- Qualifications: Experience in customer-facing roles and a proactive, organised attitude.
The predicted salary is between 24000 - 27000 £ per year.
About the company
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This is a chance to join a team of brilliant, driven individuals who are passionate about making a real difference.
About the role
We’re looking for a proactive and organized Workplace Coordinator to join our team. You’ll support day‑to‑day running of the office and help create a welcoming, well‑organised environment where our people can do their best work. This entry‑level role is ideal for someone early in their career who is eager to learn and take on a variety of operational and employee experience tasks. You’ll work closely with the WEX, People, and IT teams, supporting office operations, onboarding, and in‑person experiences.
Key Responsibilities
- Support day‑to‑day running of the office, keeping spaces clean, organised, and fully stocked.
- Assist with managing post, deliveries, and visitor coordination.
- Help prepare meeting rooms and shared spaces.
- Support the set‑up and delivery of in‑office events, team activities, and workplace initiatives.
- Assist with onboarding by preparing desks, coordinating logistics, and creating a positive first‑day experience for new joiners.
- Contribute to employee recognition efforts, including cards, gifts, and small “surprise & delight” moments.
- Respond to workplace requests and tickets; provide support on basic queries and escalating more complex issues.
- Support the team with data tracking, simple reporting, and administrative tasks.
- Contribute to small projects and lower‑complexity initiatives within the WEX team.
- Communicate clearly with teammates and stakeholders, ensuring tasks are completed reliably and issues are escalated appropriately.
What we’re Looking For
- Some experience in an office, hospitality, retail, or customer‑facing role (internships or part‑time roles count).
- Organised and detail‑oriented, able to manage multiple tasks.
- Positive, helpful attitude and enjoyment of supporting others.
- Clear communicator and comfortable asking questions or escalating when needed.
- Proactive and initiative‑driven even on smaller tasks.
- Comfortable using basic tools (e.g., Slack, Google Workspace) and open to learning new systems.
- Interest in workplace experience, office operations, or employee experience, and motivated to grow in this area.
Onsite Mon‑Fri; hours 8 am‑5 pm.
What do you get for all your hard work?
- Competitive compensation package.
- Work at one of the fastest‑growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.
- Hybrid‑first: flexible hybrid working model, expect to spend about 80% of time in London office.
Other Benefits
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo).
- 6% employer‑matched pension in the UK.
- Company‑wide performance reviews every 6 months.
- Generous pay increases for high‑performers and high‑growth team members.
- Equity top‑ups for team members getting promoted.
- Private medical insurance via Vitality, dental cover, and life assurance.
- Enhanced parental leave.
- 1 month paid sabbatical after 4 years at Cleo.
- Regular socials and activities, online and in‑person.
- We’ll pay for your OpenAI subscription.
- Online mental health support via Spill.
- and many more.
Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio‑economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.
Workplace Experience Coordinator (6-month FTC) in London employer: Wayfindi
Cleo is an exceptional employer, offering a vibrant work culture that prioritises employee experience and growth. As a fast-growing fintech unicorn based in London, we provide a supportive environment with competitive benefits, including generous annual leave, performance reviews every six months, and opportunities for career advancement. Join us to be part of a mission-driven team that values diversity and fosters a sense of belonging while making a meaningful impact on the future of finance.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordinator (6-month FTC) in London
✨Utilise University Career Services
If you're fresh out of uni, your first stop should be the career services at your school. They often have partnerships with local businesses, including companies like Wayfindi, which can open doors for entry-level HR positions.
✨Get Involved in HR Communities
Join communities related to human resources on platforms like LinkedIn or Facebook. Engage in discussions, share insights, and connect with HR professionals. Some of these groups might even have job postings specifically looking for entry-level candidates!
✨Attend Job Fairs and Networking Events
Keep an eye out for job fairs, especially those focusing on HR roles. Events at universities or local chambers of commerce can be goldmines for entry-level positions. Don't forget to come prepared with a few great questions to impress recruiters from companies like Wayfindi!
✨Showcase Your Personality
In HR, personality and culture fit are key. When you get the chance, maybe through informal chats or interviews, let your genuine self shine through. After all, you're in the business of people, and companies like Wayfindi want to see that you fit into their team!
We think you need these skills to ace Workplace Experience Coordinator (6-month FTC) in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, it’s all about connecting with people! Make sure your CV highlights any experience where you’ve dealt with others, whether it’s through previous jobs, volunteering, or even group projects in uni. This shows that you’re not just about the paperwork, but are also eager to interact and engage with those around you.
Tailor Your Language:Using the right buzzwords can make a big difference. Sprinkle in phrases like 'conflict resolution', 'team dynamics', or 'employee engagement' in your application. This will show that you understand the HR world and that you’re ready to dive into the complexities of human relationships in the workplace.
Express Your Eagerness to Learn:As an entry-level candidate, highlight your motivation to grow in the HR field. In your cover letter, mention your interest in learning about recruitment processes, employee development, or workplace culture. Employers want to see that you’re ready to soak up knowledge and contribute to their team.
Research Company Culture:Take the time to understand the HR culture at Wayfindi. In your application, reflect on their values and mission, showcasing how you align with them. This adds a personal touch and shows that you’ve done your homework, making your application stand out even more!
How to prepare for a job interview at Wayfindi
✨Show Your People Skills
In HR, people skills are key, so be ready to chat about your past experiences working with teams or managing conflicts. Share examples that really highlight your emotional intelligence and ability to empathise with others—this will impress those interviewers at Wayfindi.
✨Brush Up on HR Tech Tools
Familiarise yourself with popular HR software like BambooHR or Workday, because you might get asked about your experience with tools that help manage employee data. Even as an entry-level candidate, showing you're proactive about learning the tech aspects can set you apart at Wayfindi!
✨Be Prepared to Discuss Policies
Expect questions about HR policies, especially those related to recruitment and employee relations. Give thoughtful answers that demonstrate your understanding of HR practices, and don’t shy away from discussing how you'd approach certain scenarios—this shows you're ready to dive into the role.
✨Demonstrate Your Eagerness to Learn
Since this is an entry-level role, make sure you convey your motivation and willingness to learn. Talk about any relevant coursework or volunteer experiences that have prepared you for a career in HR. Showing a genuine desire to grow within the industry can leave a positive impression on the interviewers at Wayfindi.
