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For Companies At a Glance
- Tasks: Lead analysis of business performance and present insights for Wayfair.co.uk.
- Company: Wayfair is a leading online destination for home goods, focused on innovation and customer experience.
- Benefits: Enjoy a dynamic work environment with opportunities for rapid growth and learning.
- Why this job: Join a team that values diverse perspectives and drives impactful business decisions.
- Qualifications: Bachelor’s degree in a relevant field and strong analytical and communication skills required.
- Other info: Experience with SQL or Google BigQuery is a plus; hybrid work model available.
The predicted salary is between 43200 - 72000 £ per year.
The Business Trends team collaborates with Wayfair's executive leadership and all business functions to identify, monitor, and address metric trends that drive Revenue and long-term Customer Lifetime Value (CLV). The team analyzes trends and develops a narrative on Wayfair's absolute and relative performance compared to competitors, both in the short-term and long-term. This allows Wayfair's senior leaders to quickly understand performance drivers, triage issues in real-time, and identify areas where plans need to be refined.
Business Trends adds value by:
- Driving long-term CLV by unifying the organization around Wayfair's customer value proposition, tracking related input metrics, and driving interventions if customers are not reacting to improvements or if deviations from normal trends are observed.
- Influencing partner teams to devote resources to areas of the business that need improvement in order to advance overall business performance and share taking.
The team is searching for a Manager to lead Trends for wayfair.co.uk, working directly with commercial leaders in the London office. The leader will be responsible for diagnosing overall business performance and building the narrative. In this role, you will partner closely with UK commercial leadership, including the UK GM, as well as with the wider Business Trends STO, including our Data Engineering team, to further develop self-service reporting.
What You'll Do
- Analyse and present weekly performance insights for Wayfair.co.uk, and collaborate with partner teams to develop weekly steering decks.
- Identify and analyse connections between Wayfair.com and Wayfair.co.uk trends, highlighting key similarities and differences.
- Contribute to the Business Trends semi-annual roadmap.
- Build and manage trackers using Google's Looker connected sheets to monitor trends for Business Trends and cross-functional partners.
- Conduct cross-store investigations spanning Wayfair.com Business-to-Consumer (B2C), B2B, and Wayfair.co.uk. These can include macroeconomic pattern analysis, category/class trends, impact of policies, or experience issues.
- Collaborate with peers and the Head of Business Trends to develop the monthly Trends Council narrative.
- Partner with Business Trends Data Engineering to define additional needs for metrics & dimensions in the Business Trends Curated Data Layer.
- Work with stakeholders to validate data insights and build hypotheses for potential interventions in response to trend deviations.
What You'll Need
- Experience in analytical, consulting, technology, start-up, or strategy roles.
- Bachelor’s degree from a top-tier institution with a strong academic record in economics, math, statistics, engineering, business, or a related field.
- Strong analytical skills – ability to develop analytical hypotheses and assumptions, use data software to conduct analyses, and synthesize findings.
- Strong communication skills – ability to succinctly summarize findings, create a compelling narrative, and share/align messaging with stakeholders.
- Strong business acumen – ability to understand how various parts of the business interact and how macro and competitive dynamics influence these.
- Ability to learn and act quickly, make decisions, and draw conclusions in the face of ambiguity.
- Advanced Excel/Google Sheets skills.
- Intellectually curious, high energy, with a strong work ethic and a desire to work in a fast-paced, high-stakes team environment.
- Experience with SQL or Google BigQuery is a plus.
Manager, Commercial Business Analytics employer: Wayfair
Contact Detail:
Wayfair Recruiting Team
dataprotectionofficer@wayfair.com
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Commercial Business Analytics
✨Tip Number 1
Familiarise yourself with Wayfair's business model and customer value proposition. Understanding how the company operates and what drives customer lifetime value will help you align your insights with their strategic goals.
✨Tip Number 2
Brush up on your analytical skills, particularly in using data software like SQL or Google BigQuery. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to influence business decisions in previous roles. This will showcase your ability to create compelling narratives and drive performance improvements.
✨Tip Number 4
Network with current or former employees of Wayfair, especially those in analytics or commercial roles. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations.
We think you need these skills to ace Manager, Commercial Business Analytics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in analytical roles, particularly those involving data analysis and business performance. Use specific examples that demonstrate your ability to develop insights and narratives from data.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background in economics, math, or statistics aligns with the job requirements, and mention any experience you have with tools like SQL or Google BigQuery.
Showcase Analytical Skills: Provide concrete examples of past projects where you successfully analysed data and presented findings. Highlight your ability to synthesise complex information into clear narratives that drive business decisions.
Demonstrate Communication Skills: Emphasise your strong communication skills by ensuring your application materials are well-structured and free of jargon. Clearly articulate your thought process and how you can align messaging with stakeholders in your previous roles.
How to prepare for a job interview at Wayfair
✨Showcase Your Analytical Skills
Prepare to discuss your experience in analytical roles. Be ready to share specific examples of how you've used data to drive business decisions, and demonstrate your ability to develop hypotheses and synthesize findings.
✨Communicate Effectively
Practice summarising complex data insights into clear narratives. During the interview, focus on how you can align messaging with stakeholders, as strong communication skills are crucial for this role.
✨Understand Business Dynamics
Familiarise yourself with how different parts of a business interact and the impact of macroeconomic trends. Be prepared to discuss how these dynamics influence performance and decision-making.
✨Demonstrate Technical Proficiency
Brush up on your Excel and Google Sheets skills, as well as any experience with SQL or Google BigQuery. Be ready to discuss how you've used these tools in past roles to analyse data and monitor trends.
