At a Glance
- Tasks: Coordinate transport activities and support delivery drivers for smooth operations.
- Company: Join Wayfair, a leader in the delivery network with a focus on teamwork.
- Benefits: Earn £14.84 per hour plus a 10% shift allowance and enjoy a supportive work environment.
- Other info: Dynamic role with opportunities for growth and a commitment to inclusivity.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: Experience in transport or logistics, strong communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK5 Lutterworth Working hours: Monday–Thursday 14:00–22:00 Friday 12:00–20:00 Hourly rate: £14.84p/hr + 10% shift allowance
Our Transportation team sits at the heart of the UK Wayfair Delivery Network (WDN), designing and running the middle and last‑mile flows that get large‑parcel orders from suppliers and warehouses to customers on time and in full.
The Transport Team Lead is responsible for the effective management and coordination of transport and operational activities during the late shift at UK5.
You ensure trailer movements, driver support, compliance requirements, operational communications and reporting are completed safely, accurately and on time.
You play a key role in maintaining operational performance, supporting Middle Mile and Last Mile drivers, monitoring hub and bay activity, and ensuring that all operational records and safety requirements are completed to the required standard.
- What You’ll Do
- Work closely with delivery drivers by preparing trailers for dispatch, signing documentation and providing day‑to‑day support.
- Motivate, organise and encourage the team so productivity and quality targets are met or exceeded.
- Maintain high standards of customer service within the transport operation to deliver a best‑in‑class experience.
- Deliver on‑the‑job training and support development within the department.
- Ensure all warehouse tools and equipment are used correctly and safely, and report any issues.
- Respond to email and verbal queries in a clear, timely and professional manner.
- Keep work flowing consistently throughout the day and help maintain a clean, organised department.
- Champion Health&Safety and environmental policies, ensuring colleagues follow safe and compliant ways of working.
- Collaborate effectively with peers and managers, taking on additional responsibilities as required.
- This is a floor‑based role and will involve physically moving and processing products in addition to leading drivers.
- What You’ll Need
- Proven experience in the transport or logistics sector, preferably as a Team Lead, Transport Coordinator or similar.
- Ability to plan, manage and operationally lead colleagues to meet customer service and productivity targets.
- Strong communication and interpersonal skills, able to build effective relationships with drivers, depots, HDOs and wider stakeholders.
- High attention to detail and strong organisational skills, with the ability to manage multiple priorities in a fast‑paced environment.
- Confidence to work under pressure and make sound decisions with limited guidance, using policies, data and common sense.
- Working understanding of WMS and transport/dispatch systems, with intermediate knowledge of MS Office or Google Workspace (e. g.
Gmail, Google Sheets) and the ability to learn new systems quickly.
- Experience with performance reporting and updating systems such as issue logs, trouble tickets or failure sheets.
- Basic analytical skills to compile reports and operational documentation as required.
- CPC qualification is preferred but not essential.
- Assistance For Individuals With Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities.
As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.
If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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StudySmarter Expert Advice🤫
We think this is how you could land Transport Coordinator in Lutterworth
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Wayfair.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Wayfair. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Coordinator in Lutterworth
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Wayfair, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Wayfair and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Wayfair. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Wayfair
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Wayfair.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Wayfair.
