Maintenance Supervisor in Lutterworth

Wayfair Lutterworth, England, United Kingdom

Position

Maintenance Supervisor at Wayfair

Shift & Hours

Location: Lutterworth, Magna Park

Shift: Monday – Friday

Hours of Work: Rotating Days 8:00 – 16:00 / Lates 15:30 – 23:30

Benefits

• Wayfair Employee Discount
• Private Medical Care
• Dental Care
• Gym Membership
• Tuition Reimbursement
• 25 Days starting Holiday (with tenure entitlement) + Bank Holidays
• Pension
• Cycle to Work scheme amongst others

About the Role

Elevate Your Career! Develop your team, fix new equipment and control operational resources. Step into a key management role as our Maintenance Supervisor. Your primary focus will be training, coaching, and developing a multi‑skilled team of engineers and technicians, ensuring high‑level expertise and robust compliance. Beyond the technical, this role also offers exposure and involvement in budget management and critical spares inventory control.

Responsibilities

• Supervise, mentor, and develop a team of multi‑skilled Maintenance Engineers and Technicians, including coaching, performance management, and resource allocation.
• Own and manage Planned Preventive Maintenance (PPM) compliance schedule ensuring all preventative maintenance checks are carried out On Time In Full (OTIF).
• Maintain an accurate staff training matrix, ensuring 100% compliance with required technical and safety qualifications, and proactively schedule refresher training.
• Assist with the maintenance and repair of equipment on site where necessary to ensure key operational uptime.
• Manage inventory and spares management process to ensure critical parts availability and minimize downtime risks, while controlling costs.
• Report key performance indicators (KPIs) to the wider business and attend management meetings to communicate maintenance activities.
• Assist with management of contractors on site, scheduling work, ensuring PTW process is followed and work is carried out to a high standard.

Qualifications

• People management experience within the maintenance engineering function, ideally within a logistics, automation, manufacturing, production or sortation environment.
• Minimum qualification in electrical, electrical installation or electrical bias at level 3.
• Demonstrable experience in managing proactive (PPM) and reactive maintenance activities while consistently delivering results under high operational pressure and strict deadlines.
• Effective problem‑solving skills, with the ability to investigate and identify root cause problems enabling swift and effective resolution of machinery faults to restore full warehouse functionality.
• Exceptional communication skills, with proven ability to manage high‑pressure situations and collaborate effectively with operational stakeholders.
• Good knowledge of PLC controls (Siemens or Allen Bradley).
• Excellent IT skills (Microsoft office/BMS/maintenance engineering software).

Call to Action

Ready for your next challenge? Hit apply and let’s talk — our recruiting team is excited to hear from you!

EEO Statement

Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industry

Retail