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- Tasks: Lead a team to optimise freight operations and manage carrier relationships.
- Company: Wayfair is a leading online home goods retailer, innovating logistics and shopping experiences.
- Benefits: Enjoy perks like employee discounts, private medical care, gym membership, and tuition reimbursement.
- Why this job: Join a dynamic team focused on efficiency and innovation in global logistics.
- Qualifications: Experience in logistics management and strong analytical skills are essential.
- Other info: Flexibility for regular travel to London office required; diverse workplace culture celebrated.
The predicted salary is between 58000 - 63000 £ per year.
Office Based:Lutterworth Magna Park
Hours: 40 hours per week, Monday to Friday
Salary: The salary range for this position is £68,000 – £75,750 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience.
Restricted stock units will be provided as part of the compensation package.
Company Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others.
Revolutionise global freight operations and lead the charge in optimising Wayfair\’s logistics!
CastleGate Forwarding (CGF) is a rapidly growing digital freight forwarding startup within Wayfair. We\’re dedicated to moving containers globally, from Wayfair suppliers to our shelves and beyond. We provide a full suite of shipping services, including consolidation in Asia, ocean freight, drayage, customs brokerage, and cargo insurance. Our goal is to offer Wayfair suppliers efficient and competitive logistics solutions. We leverage our proprietary end-to-end logistics network to enhance speed, quality, and cost efficiency.
As a Freight Operations Manager will be a key leader in our organization, responsible for steering the team that manages and optimizes our inbound freight operations and procurement strategy. Your primary focus will be to oversee carrier relationships, negotiate contracts, and improve operational efficiencies. You will be instrumental in driving cost savings and ensuring we consistently deliver high service levels. This role requires exceptional leadership, analytical problem-solving abilities, and a strategic approach to enhance transportation and procurement performance in the European market.
What You’ll Do:
Leadership & Strategy
- Manage a team of logistics professionals, providing coaching and career development.
- Drive operational excellence by owning financial performance and executing strategic initiatives to enhance efficiency and reduce costs.
- Collaborate with key stakeholders across departments to ensure operational success and service quality.
Freight Forwarding & Carrier Management
- Develop and implement carrier strategies for inbound freight to ensure both cost-effectiveness and reliability. Stay current on market trends, pricing, and new logistics solutions to maintain a competitive edge.
- Continuously track and improve carrier performance using key metrics like cost, transit times, and service levels.
- Manage and lead the negotiation of contracts and service level agreements with drayage providers.
Procurement & Vendor Management
- Oversee the entire procurement process, including vendor selection, contract negotiation, and risk mitigation related to supplier reliability and cost volatility.
- Develop and maintain strong, long-term partnerships with carriers to ensure competitive pricing and a reliable supply chain.
- Implement systems to track costs and measure performance, driving continuous improvement in the procurement process.
Technology & Process Optimization
- Partner with Technology and Business Intelligence teams to utilize data, automation, and reporting tools.
- Create and deploy carrier and procurement dashboards to track performance and pinpoint areas for improvement, while also standardizing and automating processes to enhance efficiency.
What You Bring:
- Demonstrable experience in logistics, supply chain or operations management, with a track record of successfully managing carrier partnerships and performance.
- Proven experience managing and developing teams, with a focus on fostering a high-performance culture.
- Analytical and data-driven mindset, with the ability to translate insights into actionable strategies
- Excellent problem-solving and decision-making skills, with a structured approach to tackling operational challenges.
- Proven ability in negotiation and vendor management, adept at resolving complex issues and fostering collaborative relationships that drive mutual success.
- Proficiency in Google or Microsoft Suite and data visualization tools such as Google Data Studio, Looker, Tableau or Power BI. Any SQL/GBQ knowledge is a plus.
- Strong communication and stakeholder management skills, with experience leading cross-functional initiatives.
Additional Requirements
- Have the flexibility of regular travel to our London office at least once a month.
Although Logistics, supply chain, or operations management experience is essential, any additional knowledge of procurement, freight forwarding, drayage, or ocean carrier management would be a plus.
Ready to take the next step? Hit apply and let’s talk – our recruiting team is excited to hear from you!
# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us atdataprotectionofficer@wayfair.com.
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Freight Operations Manager employer: Wayfair
Contact Detail:
Wayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and freight forwarding. Understanding current market dynamics will not only help you in interviews but also demonstrate your proactive approach to staying informed in this fast-paced industry.
✨Tip Number 2
Network with professionals in the logistics and supply chain sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven operational excellence and improved efficiencies in previous roles.
✨Tip Number 4
Brush up on your negotiation skills, as this role involves managing contracts and vendor relationships. Consider role-playing scenarios with a friend or mentor to practice articulating your strategies and approaches effectively.
We think you need these skills to ace Freight Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, supply chain, and operations management. Emphasise any leadership roles and achievements that demonstrate your ability to manage teams and improve operational efficiencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the freight operations landscape. Mention specific examples of how you've successfully managed carrier partnerships or improved procurement processes in previous roles.
Highlight Analytical Skills: Given the analytical nature of the role, be sure to include examples of how you've used data to drive decision-making. Mention any experience with data visualisation tools like Tableau or Power BI, as well as your proficiency in Google or Microsoft Suite.
Showcase Communication Skills: Since the role involves collaboration with various stakeholders, highlight your communication skills. Provide examples of cross-functional initiatives you've led and how you effectively managed relationships with vendors and team members.
How to prepare for a job interview at Wayfair
✨Showcase Your Leadership Skills
As a Freight Operations Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Analytical Thinking
This role requires a strong analytical mindset. Be ready to share specific instances where you've used data to drive decisions or improve operational efficiencies, especially in logistics or supply chain contexts.
✨Prepare for Negotiation Scenarios
Negotiation is key in this position. Think of examples where you've successfully negotiated contracts or resolved complex issues with vendors. Highlight your approach and the outcomes achieved.
✨Familiarise Yourself with Technology Tools
Proficiency in data visualisation tools like Tableau or Power BI is essential. Brush up on these tools and be ready to discuss how you've used technology to optimise processes or track performance in previous roles.
