Senior Category Manager in City of London

Senior Category Associate (B2B)

Location: London (EC1V 7LQ) – Monday–Thursday in office, Friday remote

Employment type: Full-time
Seniority level: Associate

Benefits

• Wayfair Employee Discount
• Private Medical & Dental Care
• Work from anywhere up to 15 days per year
• Gym Membership
• Tuition Reimbursement
• 25 days starting holiday + Bank Holidays (tenure increases)
• Company Matched Pension
• Cycle to Work Scheme
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching
• Yearly match up to USD 500 for personal donations made by employees to registered 501(c)(3) nonprofits
• Paid Parental Leave
• Surrogacy & Adoption Reimbursement and Caregiver Service
• and more

About The Role

Wayfair Professional is the B2B arm of Wayfair, a fast‑growing business built just for professionals in the key verticals of Office, Contractor, Interior Design, Accommodation & Property Management. We are looking for an analytical, passionate and self‑motivated individual to join our Category Management team.

What You’ll Do

Supplier Relationship Management

• Manage your own portfolio of key B2B supplier accounts.
• Communicate and feel comfortable speaking directly with C‑suite level suppliers from large companies, acting as their growth coach and strategic advisor.
• Execute negotiations to secure the best pricing and operational set up.
• Lead regular supplier reviews focused on long‑term partnerships.

Commercial & Data Analysis

• Analyse performance data to identify opportunities for growth and efficiency.
• Leverage Excel to model scenarios and monitor key KPIs.
• Support commercial strategy with insights drawn from supplier and market data.

Cross‑Functional Collaboration

• Identify sales, merchandising, and operational opportunities for the B2B category and collaborate with internal teams to drive change.
• Collaborate closely with our sales team from a product perspective.

Market Engagement

• Analyse and anticipate competitor marketing, selection and pricing strategy.
• Advance catalogue expansion: identify selection gaps, prioritise new item production, and develop relationships with target suppliers.
• Attend trade shows and visit key suppliers (3‑5 times per year).

What You’ll Need

• Fluency in English with strong interpersonal skills.
• Articulate and persuasive communication skills, both written and verbal.
• Proven ability to translate data insights into actionable strategies with demonstrated ability to execute against these.
• Strong organisational, negotiation, and problem‑solving skills with excellent attention to detail and the ability to manage multiple priorities.
• Success in building relationships and collaborating with internal and external stakeholders.
• Entrepreneurial, proactive, and commercially astute with strong business judgement.
• Collaborative and adaptable, able to work effectively cross‑functionally and independently.
• Proven experience (minimum of 2–3 years) in management consulting or eCommerce or a similar industry.
• Bachelor’s degree in Business, Analytics, or a related field, or equivalent relevant experience.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

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Equal Opportunity Statement

We’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Candidate Privacy Notice

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.