Application Support Engineer - 2nd Line

Wayfair Lutterworth, England, United Kingdom 3 days ago Be among the first 25 applicants Location: Magna Park, Lutterworth, LE17 4GG Hours: Monday to Friday, 12pm – 8pm Benefits: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others. Resolve complex issues, build powerful automations, and deliver continuous, measurable improvements across our warehouse network! As a Tier 2 Application Support Engineer you will be a critical bridge between support and development. This role focuses on resolving complex warehousing system issues, building automation tools, integrating services through APIs, and driving continuous improvements to system reliability and operational efficiency. Working directly with engineering and development teams you will identify, troubleshoot, and resolve issues impacting production systems, while developing scalable automation solutions and supporting the long‑term technical growth of our warehouse applications. What You\’ll Do Incident