At a Glance
- Tasks: Manage void properties, ensuring quick lettings and excellent customer service.
- Company: Join a dynamic team focused on high standards in property management.
- Benefits: Competitive salary, supportive work environment, and opportunities for career advancement.
- Other info: Fast-paced role with a focus on teamwork and professional growth.
- Why this job: Make a real difference by helping customers find their perfect homes.
- Qualifications: Experience in property management and strong customer relationship skills.
The predicted salary is between 40000 - 50000 £ per year.
To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuring each property is let quickly to minimize loss of rental income.
Requirements:
- To be responsible for ensuring estates services and void work are managed to Way of Life’s high standards.
- Working with the Senior Leasing Manager.
- Ordering and managing repairs.
- Attending viewings.
- Conducting check-ins and check-outs and interim inspections.
- Daily site patrols.
- Completing renewal negotiations.
- Health and safety support.
- Dealing with any tenancy issues and breaches as and when they arise.
Senior Leasing Manager employer: Way of Life
As a Senior Leasing Manager at Way of Life, you will thrive in a dynamic and supportive work environment that prioritises customer satisfaction and professional growth. Our commitment to excellence is reflected in our collaborative culture, where you will have the opportunity to develop your skills while making a meaningful impact on our community by ensuring properties are let efficiently. Located in a vibrant area, we offer competitive benefits and a strong focus on employee well-being, making us an exceptional employer for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Leasing Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management sector and let them know you're on the hunt for a Senior Leasing Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Since you'll be the go-to person for clients, practice how you’d handle tricky situations or tenancy issues. Show them you can keep calm and deliver top-notch service!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings that match your skills and passion for property management. We want to see you thrive in a place that feels right for you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Leasing Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and customer service. We want to see how you've built relationships and managed void properties effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about leasing and how you can contribute to our team. Be specific about your achievements in previous roles.
Showcase Your Problem-Solving Skills:In the leasing world, issues can pop up at any time. Use your application to demonstrate how you've successfully handled tenancy issues or repairs in the past. We love a proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Way of Life
✨Know Your Portfolio
Before the interview, make sure you’re familiar with the types of properties in the portfolio you’ll be managing. Research the local market trends and understand what makes a property appealing to potential tenants. This will show your interviewer that you’re proactive and knowledgeable.
✨Demonstrate Customer Service Skills
As a Senior Leasing Manager, building relationships is key. Prepare examples of how you've successfully managed customer relationships in the past. Think about specific situations where you resolved issues or improved tenant satisfaction, as this will highlight your ability to deliver excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to tenancy issues or property management. Practice your responses to scenarios like handling a difficult tenant or managing repairs efficiently. This will help you demonstrate your problem-solving skills and ability to think on your feet.
✨Showcase Your Organisational Skills
The role involves managing multiple properties and tasks simultaneously. Be prepared to discuss how you prioritise your workload and keep track of various responsibilities. Sharing tools or methods you use to stay organised can give the interviewer confidence in your ability to manage the demands of the role.
