Central Bedfordshire Council in Shefford is seeking a dedicated Complaints Handler working on a hybrid basis. You will review and triage customer complaints received by phone or email, and drive timely resolutions. The role emphasizes proactive follow-up and robust customer service across channels.
The position is 37 hours per week at £19.14 per hour, with hybrid working and equipment collection from Priory House. Prior experience in complaints handling is essential.
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Hybrid Customer Experience & Complaints Specialist in Shefford employer: Wax Recruitment Ltd
Pembrokeshire County Council is an exceptional employer, offering a dynamic work environment in the heart of Haverfordwest. With a strong commitment to employee development and a collaborative culture, staff are encouraged to grow through mentorship and training opportunities while contributing to meaningful regeneration projects that enhance the community. The council prioritises sustainability and social value, making it a rewarding place to work for those passionate about making a positive impact.
