Housing Complaints Specialist β€” Hybrid, Resident Advocate in Nottingham

Housing Complaints Specialist β€” Hybrid, Resident Advocate in Nottingham

Nottingham Full-Time On-site
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Wax Recruitment Ltd is seeking a Temporary Housing Complaints Officer for the Council Offices in Nottingham. The role supports Housing Services and Strategy, analysing complaints data and driving a lessons-learnt approach to transform services and improve customer satisfaction.

The candidate will manage Stage 1 complaints for the Housing Service, requiring strong organisation, communication skills, and the ability to handle difficult conversations professionally.

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Housing Complaints Specialist β€” Hybrid, Resident Advocate in Nottingham employer: Wax Recruitment Ltd

Pembrokeshire County Council is an exceptional employer, offering a dynamic work environment in the heart of Haverfordwest. With a strong commitment to employee development and a collaborative culture, staff are encouraged to grow through mentorship and training opportunities while contributing to meaningful regeneration projects that enhance the community. The council prioritises sustainability and social value, making it a rewarding place to work for those passionate about making a positive impact.

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Contact Details:

Wax Recruitment Ltd Recruitment Team